Manager, Sales Development

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience We are seeking a dynamic Sales Development Manager to lead a team of Sales Development Representatives (SDRs)/ Business Development Representatives (BDRs). As the leader of this talented and motivated team, you’ll guide and inspire them to achieve individual, team, and organisational goals. You will also contribute to our corporate sales strategy by defining and implementing actionable plans to meet Salesforce’s objectives. What You’ll Actually Be Doing • Team Leadership & Development:Recruit, lead, and coach a high-performing team of SDRs or BDRsFoster a collaborative, supportive, and results-oriented culture through mentoring and hands-on coaching.Drive your team’s professional growth by applying best practices to achieve maximum results. • Collaboration & Stakeholder Management:Partner with sales managers and account executives to align on goals for pipeline generation.Build and nurture strong relationships with key stakeholders [sales and BDR teams], including marketing and programs team to streamline processes and optimize lead quality. • Optimising Performance:Regularly track and report team and individual results, including lead quantity, quality, and revenue metrics.Establish clear performance targets and empower team members to exceed expectations through effective coaching and creative incentives.Data analysis and reporting. • Cross-Functional Collaboration:Work closely with Marketing to define campaign follow-up strategies and reporting mechanisms.Partner with Account Executives to ensure proper lead follow-up and conversion.Collaborate with Operations to enhance processes and recommend improvements. • Culture Building:Cultivate a high-energy, fun work environment where team members feel motivated and excited to contribute every day. You’re Our Person If... • Sales Experience:8-10 years of experience as an individual contributor in B2B software sales, with a strong track record of consistently meeting or exceeding quotas.Preferably, experience in CRM or enterprise applications sales. • Leadership Experience:4-5 years of experience managing and coaching sales teams to success.Proven ability to mentor, inspire, and develop talent. • Skills & Competencies:Hands-on experience with lead generation, pipeline building, and key sales metrics in a SaaS organization.Strong forecasting skills — from lead conversion to pipeline build and win rates.Excellent interpersonal, written, and verbal communication skills.Ability to thrive in a fast-paced, evolving environment.Demonstrated ability to establish trusted relationships and influence cross-functional teams. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that cu