Food Server - Zero Bond

The Zero Bond Food Server is responsible for elevating the dining experience for our members and adding value to our dynamic team. The ideal candidate will have a strong knowledge of food and beverage, exceptional customer service skills, and a commitment to embodying the Zero Bond spirit and standards.  Key Responsibilities:  • Greet all members & guests warmly and professionally, acknowledging special occasions, preferences, and membership notes.  • Guide members through the menu by suggesting food highlights, seasonal dishes, wine pairings, and cocktail recommendations.  • Execute the full sequence of service with professionalism in alignment with Zero Bond’s standards.  • Maintain complete knowledge of all food and beverage offerings, including ingredients, preparation methods and dietary accommodations.  • Responsible for taking food/beverage orders and carrying out wine/beverage service.  • Perform table maintenance with a silent and anticipatory approach.  • Ensure members receive an equal experience in both dining room and lounge environments.  • Deliver cocktail service, bottle service, food service with hospitality and professionalism.  • Collaborate closely with hosts, managers, and kitchen staff to ensure efficient service.  • Complete all opening, running, and closing duties.   • Uphold Clark County Health Department standards.  • Proactively anticipate and respond to guest needs and inquiries with a sense of urgency.  • Maintain professionalism and composure in a high-volume, fast-paced environment.  • Adapt to diverse members, from casual diners to high-profile clientele.  • Bid farewell to members by name when possible, encouraging return visits.  • Attend all required training sessions and pre-shift briefings to stay informed of daily priorities, new offerings, and member notes.  • Stay knowledgeable of hotel services, local attractions, and amenities to answer guest inquiries accurately.  Job Qualifications   • Minimum of 2 years of experience as a server in an upscale, high-volume, or fine dining restaurant.  • Must be 21 years of age or older.  • High School diploma or equivalent.  • Ability to obtain and maintain a valid Clark County Food Handler Safety Training Card and Alcohol Awareness (TAM) card prior to start date.  • Strong wine, spirit, and cocktail knowledge including varietals, vintages, ingredients, garnishes, and service techniques.  • Ability to confidently describe menu items and make informed recommendations and pairings.  • Familiarity with dietary restrictions and special requests.  • Experience with POS systems (micros preferred)   • Strong multitasking ability under pressure while maintaining guest focus and attention to detail.  • Exceptional communication skills in English; fluency in a second language is a plus.  • Collaborative and team-oriented mindset, contributing positively to venue culture.  • Demonstrate understanding of luxury hospitality cues and ability to anticipate guest needs.  • Bottle service experience preferred but not required.  • Willingness to work varied shifts including evenings, weekends, and holidays.  • Must be comfortable in a high-energy, fast-paced, and occasionally loud environment.  • Polished grooming, professional posture, and appearance in accordance with Wynn standards.  • Makeup, grooming, and style should remain in line with current fashion standards and management expectations.  • Ability to maintain an upbeat, approachable, and professional demeanor.  Physical Requirements & Benefits  • Must be able to work on your feet for at least 10 hours per shift.  • Ability to seize, grasp, turn, and hold objects with hands for extended periods.  • Fast-paced movements required to navigate from one area of the club to anoth