Underwriter, Mortgages

Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. - #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top! - #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies - Top-ranked mobile apps and credit cards - Team of 500+ people - 1M+ customers - 10K+ retail partners THE ROLE We're looking for experienced Mortgage Underwriters who will be responsible for reviewing documentation and underwriting deals from across the country. You’ll work closely with our Mortgage Sales team and third party brokers to ensure we’re finding the most effective solutions for our customers, and through that, you’ll be an integral part of enabling Neo to deliver a full range of financing products and services partnered with an exceptional customer experience. If you love a fast paced environment where growth and opportunities are constant, you’ll fit right in with this team! WHAT YOU’LL BE DOING - Underwrite complex and high-value mortgage loan applications, including those with unique borrower profiles or property types. - You successfully deliver mortgages from the application stage through to funding with the support of your MFO - You execute skilled and clear communication with Sales team, mortgage brokers, and internal /external partners to ensure their understanding of the mortgage process, expectations and documentation required - You liaise with the Sales team, MFOs, Coordinators, and third party brokers on status updates for active mortgage files - You utilize a hands-on approach and problem-solving skills to make prudent decisions on complex mortgage files If needed, you may be required to review mortgage documentation - You develop subject matter expertise in the functionality and features of products, services, tools, technology, and Salesforce CRM capabilities - You remain current on the latest industry trends to secure a competitive advantage - Perform other duties as assigned. WHO WE ARE LOOKING FOR - You have a minimum of 2+ years of underwriting experience in the Canadian mortgage industry - You have a passion for growth and excellence, consistently striving to deliver the highest quality results in a startup environment - You bring epic focus and energy, with a strong dedication to client service - You have superior communication skills, both verbal and written - You're highly organized with exceptional time management capabilities ADDITIONAL ROLE DETAILS - This is a hybrid role, based in Halifax, requiring 3 days per week on-site at our office, with flexibility. - Working hours, at times, may be outside a traditional Monday to Friday, 9am-5pm MST schedule. This will be determined on an as needed basis. 🚀 TOTAL REWARDS As Neo continues to grow, we’re committed to offering a competitive, market-leading rewards program that reflects the impact our team members make. In addition to salary, our program includes equity — empowering employees to share directly in our momentum today and in the meaningful value we create for