Microsoft Dynamics 365 Support & Development Consultant

Are you passionate about Microsoft technologies and looking to develop your career within a leading Microsoft Partner? We’re looking for a Microsoft Dynamics 365 Support & Development Consultant to join our growing Microsoft capability. You’ll work with mid-market and enterprise customers across a range of sectors, delivering and supporting solutions across Microsoft Dynamics 365 and the Power Platform . This is a varied role combining development, application support and customer engagement . You’ll be involved throughout the solution lifecycle, from understanding requirements and designing solutions through to development, implementation, upgrades, migrations and ongoing support. You Will:   • Design, develop, configure and support Microsoft Dynamics 365/CRM solutions . • Develop Plugins, Custom Workflow Activities and integrations using C#/.NET . • Configure and extend Dynamics 365 using both custom development and out-of-the-box capabilities. • Build and support solutions using Microsoft Power Platform and Power Automate . • Troubleshoot and resolve complex Dynamics 365 application and integration issues. • Support Dynamics 365 upgrades, migrations and releases . • Work directly with customers to understand business and technical requirements. • Translate requirements into clearly defined technical tasks, solutions and deliverables . • Manage application incidents, requests and escalations within agreed SLAs . • Work within ITIL-aligned service management and managed-services processes . • Provide technical guidance and contribute to the successful delivery of multiple customer projects and workstreams. • Identify opportunities for continual improvement across customer solutions and services. Must-Have: • Strong technical experience with Microsoft Dynamics 365 CRM/Customer Engagement . • Hands-on development experience with C#, .NET and JavaScript . • Experience developing Dynamics 365 Plugins, Custom Workflow Activities and integrations . • Good knowledge of Microsoft Power Platform , particularly Power Automate . • Experience supporting and troubleshooting business-critical Dynamics applications. • Previous experience within an application support or managed services environment . • Good understanding of IT service management, incidents, changes and SLAs . Desirable • ITIL Foundation certification . • Experience with ASP.NET and MVC . • Broader Dynamics 365 Customer Experience/CE module experience. Why Version 1 • Be part of a global Oracle practice of 700+ specialists • Over 500+ certified professionals across the entire Oracle ecosystem • Work on large-scale, multi-pillar enterprise Oracle Cloud programmes • Work with a   high-performing, collaborative Oracle practice • Oracle Innovation Partner of the Year 2023 (EMEA) • We provide end-to-end Oracle business transformation services, including consulting and advisory services, implementation, integration and managed services • Our expertise in OCI enables us to deliver scalable, flexible, and high performance cloud solutions to the unique needs of our clients • Join an award-winning consultancy recognised for innovation and delivery excellence • Clear career progression, strong leadership support, and genuine investment in your growth • A culture that values expertise, autonomy, and doing things properly • Strong  career progression & mentorship  through our  Strength in Balance  and leadership programmes, including quarterly  Pathways Career Development reviews . • Significant  training budget  for certifications and further education. • Version 1 Annual Excellence Awards  &  Call-Out  recognition platform celebrating achievement. • Moments that matter  & enhanced  maternity/paternity leave policies  to support your journey. • Activ