Senior Sales Advisor - Geneva

Who we are At BOGGI Milano , we believe in the value of Italian excellence, attention to detail, and authentic relationships with every client. For us, every sale is an encounter, every client a story. Entering a boutique means experiencing contemporary elegance. Role As a Senior Sales Advisor , you will be a true Brand Ambassador: welcoming each client with care, understanding their needs, and guiding them through a personalized and memorable shopping experience—both in-store and online. Your contribution will be essential to strengthening the brand image and achieving sales goals through quality service and trusted relationships. Responsibilities • Deliver exceptional service, enhancing every client interaction and promoting the Brand, the product, and loyalty programs. • Understand customer needs, passionately present the product, and guide them toward the best choice. • Build long-term relationships with clients, fostering trust and loyalty. • Promote complementary and omnichannel sales (Click&Collect, Seek&Send, in-store tablets). • Contribute actively to individual and team sales targets. • Handle customer requests or complaints professionally, together with the Store Manager. • Maintain store order and image (front and back areas) aligned with brand standards. • Support omnichannel flows and inventory activities. • Assist with cash operations and procedures in compliance with company policies. Who we are looking for • You have a strong passion for fashion and customer service. • You stand out for elegance, empathy, and relational skills. • You are proactive, results-oriented, and eager to learn. • You have a positive, collaborative team mindset. • Previous experience in fashion, luxury, or premium retail is a plus. Why Boggi Milano? Being part of the Boggi Milano team means: • Working in an international environment , where diversity and inclusion are constantly promoted in a healthy and harmonious environment • Being part of continuous evolution and innovation , in terms of product, processes and omnichannel shopping experience • Getting constant trainings through our internal school, the Boggi Milano Academy • Investing on your own career development, as many people who achieved an amazing growth inside of Boggi Milano did • Taking part in a constantly growing Company, present in more than 50 countries and with many new openings and partnerships planned • Getting rewarded for your own successes , through our competitive fixed salaries as indicated below (the amount indicated is based on a Full-Time Equivalent position and will be set up according to the candidate’s seniority). A rewarding incentive scheme is also in place, offering the opportunity to increase total compensation! Find more English Speaking Jobs in Switzerland on Arbeitnow