Public Sector Account Advisor

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram . Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Public Sector Account Advisor who will be responsible for serving as a strategic partner and trusted advisor to our government and public sector customers, driving long-term account growth, retention, and measurable return on investment. If you love building lasting customer relationships and helping public sector fleets get the most out of their data, and are keen to join an industry leader — we would love to hear from you! What you'll do: As a Public Sector Account Advisor your key area of responsibility will be driving long-term growth, retention, and demonstrable ROI across a portfolio of government and public sector accounts. You will be responsible for acting as the primary point of contact for your customers, understanding their unique business needs and objectives, monitoring account health, and proactively addressing risks before they become issues. You will also need to lead regular business reviews, build and execute account plans that uncover expansion opportunities, and turn Geotab data into clear, actionable insights that help customers run more efficient fleets. You will need to work closely with Sales, Support, Product, and Engineering teams to advocate for your customers, coordinate the right internal resources, and make sure every commitment is delivered seamlessly. To be successful in this role you will be a proactive, organized, and trusted relationship builder who communicates clearly with everyone from fleet managers to executives, and who stays calm and solution-focused when issues need to be escalated. In addition, the successful candidate will have a strong understanding of government procurement and fleet operations, the ability to articulate ROI with data, and a passion for continuously improving the customer experience. How you'll make an impact: • Act as the primary point of contact for assigned accounts, understanding their unique business needs, challenges, and objectives. • Monitor account health, identify potential risks, and proactively address issues to prevent customer churn. • Build and maintain strong, long-term relationships with key stakeholders within customer organizations, in