Financial Accountant

TicketSwap is on a journey to become the world’s favourite platform for fans to buy and sell tickets. We have already reached more than 20 million users across 42 countries, with a clear mission to make ticket resale safe, fair and easy. As we continue to grow across markets, products and partnerships, our Finance team is becoming increasingly important in helping the business scale in a controlled, efficient and forward-looking way. We are now looking for a Financial Accountant to join the team and help us build a finance function that is ready for the next stage of growth. As Financial Accountant, you will play a key role in ensuring the accuracy, reliability and integrity of TicketSwap’s financial information. You will be involved in month-end close, reconciliations, financial reporting, audit support, process improvement and day-to-day finance operations. This is not a role where you simply process transactions and follow existing steps. We are looking for someone who can take ownership, spot where processes can be improved, and help us build smarter, more scalable ways of working. That includes better documentation, stronger controls, more automation, and thoughtful use of AI and new systems where they can reduce manual work and improve quality. You will work closely with the Financial Accounting & Operations team, FP&A, and colleagues across the business. Over time, the exact responsibilities will be shaped around the needs of the team and the strengths of the person joining, but the role will sit firmly within accounting, finance operations and financial control. What You’ll Do • Own key parts of the month-end, quarter-end and year-end close processes, including, accruals, intercompany reconciliations, fixed assets management and balance sheet substantiation • Help ensure the balance sheet and P&L are accurate, complete, well understood and supported by clear documentation • Contribute to statutory reporting and audit processes, including preparing audit support and responding to auditor queries at interim and year-end • Oversight of the Accounts Payable and employee reimbursements process, including payment processing and ensuring timely and accurate invoice bookings • Owning the payment run cycle and other day-to-day finance operations tasks including cash and liquidity monitoring and payroll processing, working closely with our payroll service provider. Participate in finance operations improvement projects on an ad-hoc basis • Manage tax compliance, including VAT filings and regulatory reporting • Take ownership of assigned accounting areas, entities or processes, applying sound judgement to both recurring and non-recurring transactions • Identify risks, gaps or inefficiencies in finance processes and work with the team to resolve them • Help strengthen financial controls, improve process documentation and build more scalable ways of working • Work with Finance, FP&A, Product, Engineering and Operations where financial processes intersect with systems, data or platform flows • Identify opportunities to reduce manual work and improve accuracy through automation, tooling, AI and better process design • Support colleagues within the Finance team by sharing knowledge, reviewing work where relevant, and contributing to a culture of ownership and continuous improvement