Account Solution Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for a Core Solution Engineer to support our SMB business in Brazil. This role requires someone who can combine strong business acumen, an AI-first mindset, and the ability to operate effectively in a high-volume environment. The ideal candidate is not only technically capable, but also able to quickly understand customer challenges, prioritize the right opportunities, and use AI and technology to increase the speed and quality of the pre-sales process. Key Responsibilities - Partner with Account Executives to qualify opportunities and identify where Solution Engineering can have the greatest impact. - Lead effective discovery conversations focused on business challenges, priorities, KPIs, and desired outcomes. - Translate business needs into compelling Salesforce solutions and customer stories. - Deliver demos, presentations, workshops, and technical validations with speed and quality. - Operate effectively in a high-volume SMB environment, balancing multiple opportunities and prioritizing based on business impact. - Use AI tools as part of the daily workflow to accelerate customer research, discovery preparation, solution design, demo creation, prototyping, and follow-up. - Position Salesforce across CRM, Data, AI, Agentforce, and the broader platform. - Collaborate with Specialist SEs and other teams when deeper product expertise is required. - Continuously experiment with new AI technologies and identify ways to improve pre-sales productivity and customer engagement. What We’re Looking For - Strong business acumen and ability to connect technology to measurable customer outcomes. - Experience in Solution Engineering, Pre-Sales, Consulting, SaaS, CRM, or similar roles. - Understanding of the Salesforce platform and ecosystem. - Strong interest and practical experience with AI tools such as ChatGPT, Claude, Gemini, Codex, or similar technologies. - Ability to use AI to improve productivity, create prototypes, research customers, and prepare customer-facing experiences. - Comfortable working in a fast-paced, high-volume environment with multiple opportunities at the same time. - Strong discovery, storytelling, presentation, and communication skills. - Ability to learn quickly, experiment, and work with autonomy. - Strong collaboration and partnership with Sales. - Portuguese fluency and professional English. Spanish is a plus. Nice to Have Experience with Agentforce, Data Cloud/Data 360, APIs, automation, Salesforce certifications, prompt engineering, AI agents, vibe coding, or rapid prototyping tools. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but t