Senior Manager -Publications Delivery Lead - Scientific Publications(GBS BBU)

Job Title: Senior Manager - Publications Delivery Lead - Scientific Publications(GBS BBU) Career Level: E Introduction to role: Are you ready to build and lead a world-class publications capability that elevates scientific communication and accelerates impact for patients and clinicians? Do you thrive on creating structure, scaling teams, and delivering measurable outcomes in a fast-moving, global environment? As the Publications Delivery Lead, you will establish and run a multi-tier Publications Delivery team encompassing content authors, visual designers, and iEnvision specialists. You will blend people leadership with operational excellence to deliver end-to-end publications that are on time, scientifically accurate, and aligned with global standards and policy. Your work will connect directly to how our evidence is delivered to the scientific community and informs better decisions. It will also involve crafting how we operate at scale across therapy areas and publication types. Accountabilities: • Team Build-Out and Leadership: Establish and scale a high-performing publications delivery organization; define roles, levels, and career pathways that attract and retain top talent. • Mentoring and Capability Development: Provide structured mentorship and feedback to publication writers, graphic artists, and iEnvision experts; improve scientific rigor, storytelling, and visual communication. • Performance and Workforce Planning: Set clear goals, run regular check-ins, manage performance, and recognize excellence; forecast demand, plan capacity, and lead recruitment, onboarding, and succession to match portfolio needs. • Delivery Excellence: Oversee end-to-end planning, drafting, review cycles, approvals, and finalization of publications to meet timelines and quality standards; drive first-time-right delivery and reduce cycle times. • Ways of Working and SOPs: Design and implement SOPs, RACI matrices, workflows, and operating models across therapy areas and publication types to ensure consistency and scalability. • Continuous Improvement: Identify bottlenecks and lead Lean/Kaizen initiatives; standardize guidelines across teams to improve efficiency and reliability. • Metrics and Quality Management: Define and track SLAs, important metrics, and objectives and key results, including timely delivery, first-time-right quality, cycle-time, rework rates, and collaborator happiness; implement robust QA/QC processes, editorial standards, and audit readiness; ensure compliance with GPP or equivalent experience and internal policies. • Risk and Issue Management: Proactively identify risks, maintain RAID logs, and drive timely mitigations and resolution of critical issues to protect delivery and quality. • Collaborator Partnerships and Governance: Build positive relationships with BBU publication teams and external partners; run structured demand intake, triage, resourcing, and scheduling; lead stand-ups, iteration reviews, routine oversight meetings, and QBRs; publish dashboards and present performance to leadership. • Serve as the trusted advisor for publication-related queries. Provide high-impact review and mentorship to Expert and Senior Publication Writers. Resolve conflicting author comments and changing collaborator needs through clear facilitation and alignment. • Standards and Compliance: Align with GPP, ICMJE, CONSORT/PRISMA where applicable, and medical-legal-regulatory requirements; advocate appropriate use of EQUATOR Network guidelines. • Tools, Technology, and Documentation: Champion publication management platforms, digital archives, citation tools, cooperative software, and workflow trackers; build and maintain templates, checklists, SOPs, and training materials; explore AI opportunities to improve efficiency; de