Senior Manager, Real Estate & Workplace Services - India

P-1628 Mission Databricks is one of the world's fastest-growing data and AI companies, transforming how organisations harness the power of their data. As we continue to scale across India, we're looking for an experienced and forward-thinking Senior Manager, Real Estate & Workplace Services – India to lead our workplace operations and employee experience across Bangalore, Mumbai and Delhi. Our Real Estate & Workplace Services (REWS) team operates in a fast-paced, constantly evolving environment. We're looking for a leader who brings a startup mindset, combines strategic thinking with operational excellence, and is passionate about creating workplaces where our employees can do their best work. This role will have end-to-end accountability for workplace services across India, with Bangalore serving as our largest operational hub. You'll be responsible for creating an exceptional, consistent employee experience while ensuring our workplaces are safe, efficient, financially responsible and positioned to support the next phase of Databricks' growth. You will lead and develop our local workplace teams, oversee our outsourced Integrated Facilities Management (IFM) partners, and build strong relationships across the business. Beyond delivering excellent day-to-day operations, you'll be expected to anticipate future needs, challenge existing ways of working and introduce scalable processes, data-driven insights and AI-enabled solutions that improve how we operate. This is a highly visible leadership role requiring someone who can navigate complex operational challenges, influence senior stakeholders, and balance the needs of a rapidly growing business with long-term operational sustainability. The position is based in Bangalore, with regular travel to Mumbai and Delhi and occasional international travel. Outcomes • Own and execute the workplace services strategy across Bangalore, Mumbai and Delhi, ensuring our workplaces support business growth, operational excellence and an exceptional employee experience. • Lead all aspects of workplace operations, including facilities, catering, hospitality, amenities and employee services, ensuring consistent standards, efficiency and accountability across the portfolio. • Build, coach and develop a high-performing workplace team, creating a culture of ownership, collaboration and continuous improvement while planning for future growth. • Create welcoming, inclusive and engaging workplaces that reflect Databricks' culture, using employee feedback and data to continuously elevate services and experiences. • Own strategic supplier relationships, including IFM and catering partners, driving performance, innovation, commercial value and service excellence. • Own India workplace budgets, forecasting and financial performance, identifying opportunities to optimise costs, improve productivity and deliver measurable business value. • Build trusted relationships with senior business leaders and cross-functional teams, influencing decisions, aligning priorities and proactively managing complex operational challenges. • Partner with Real Estate, Design & Construction and other stakeholders to support office expansions, relocations and operational transitions, ensuring workplaces are ready to scale. • Ensure all workplaces meet local regulatory and health and safety requirements, and maintain strong governance, risk management, and business continuity. • Champion data-driven decision-making, AI and automation to simplify processes, improve operational performance and create scalable ways of working. Requirements • 15+ years of experience in workplace services, facilities management, real estate operations or hospitality, ideally within a fast-growing global technology company. • Proven experi