Assistant Director, Leave and Accommodation

Company Overview Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   Assistant Director, Leave and Accommodation The Assistant Director, Leave and Accommodation provides leadership and operational oversight for the organization’s leave of absence and workplace accommodation programs. The Assistant Director leads complex case strategy, serves as an escalation point for high-risk or sensitive matters, and partners with employees, operational leaders, Human Resources, Benefits, Payroll, Employee Relations, third-party administrators, and Legal. This position directly supervises the Leave & Accommodations Specialists and is accountable for caseload oversight, work allocation, quality review, coaching, process improvement, reporting, and program governance. The Assistant Director also maintains an assigned caseload of complex matters and provides practical guidance when leave or accommodation issues intersect with performance, attendance, discipline, organizational changes, return-to-work planning, or separation decisions. Essential Duties & Responsibilities • Lead the day-to-day administration of leave and accommodation programs, establish service expectations, monitor workflows, and promote consistent practices across the organization. • Directly supervise the Leave & Accommodations Specialist, including assigning work, reviewing case strategy and documentation, providing coaching and training, monitoring deadlines and service levels, and supporting professional development. • Independently manage and provide direction on high-risk or complex cases involving extended or indefinite leave, intermittent leave, medical restrictions, pregnancy-related limitations, mental health conditions, overlapping protections, alternative placement, hardship considerations, and disputed documentation or determinations. • Guide and document the ADA interactive process; evaluate requested accommodations and