Director, Business Administration

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Business Administration Director – Strategy & Planning Role Purpose The Director – Strategy & Planning supports the President of UK&I and the Division Leadership Team by translating strategy into clear priorities, strengthening execution discipline and enabling effective decision-making across the division. The role acts as a trusted advisor, connector and facilitator, ensuring senior leadership time is focused on the highest-value opportunities, risks and outcomes. Key Responsibilities Strategic Alignment and Execution • Partner with the President and Division Leadership Team to translate strategic priorities into clear plans, actions and measurable outcomes. • Drive high-priority strategic initiatives and cross-functional projects from conception to delivery, ensuring accountability, timely execution and visible impact. • Monitor relevant market developments, identifying emerging risks, opportunities and implications for the division. Leadership Team Operating Rhythm • Own and continuously improve the Division Leadership Team’s operating cadence, ensuring meetings are purposeful, action-oriented and tied to business priorities. • Lead the planning, design and facilitation of Leadership Team meetings, annual planning processes and strategy reviews. • Track decisions, actions and follow-through to strengthen execution discipline and leadership alignment. Executive Reporting, Briefings and Communications • Own executive-level reporting, business updates, scorecards and leadership communications for internal and external audiences. • Prepare briefing materials, talking points, meeting objectives and follow-up actions for executive client meetings, strategic customer engagements, industry events and speaking opportunities. • Develop leadership communication strategies that increase transparency, connectivity and employee understanding of organisational priorities. Data Strategy • Ensure the division has a clear data strategy that equips the Division Leadership Team and broader teams with the data, analytics and insights needed to monitor market trends, understand customer performance and inform strategic decision-making. • Drive alignment on divisional data priorities, working across relevant teams to strengthen the quality, accessibility and effective use of data and insights. Commercial Strategy and Pricing • Establish and oversee an effective market-level process for managing pricing proposals, working with Account Teams, Product Teams and Customer Economics to ensure proposals are robust, coordinated and progressed efficiently. • Ensure the customer and Division P&L impacts of pricing proposals are clearly understood and that proposals are aligned with applicable regulatory requirements. • Drive the UK&I commercial strategy, identifying and enabling opportunities to generate material, sustainable incremental revenue for the division. People Leadership • Provide people leadership for the Pricing & Commercial Strategy Manager and Data Strategy & Analytics Manager, setting clear direction, expectations and priorities. • Support team effectiveness and development by coaching individuals, strengthening capability and creating clarity on ownership, deliverables and ways of working. • Ensure the work of you