Direct Sales Agent Specialist

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist is responsible for the profitable growth and attainment of business goals by driving new business sales, and understanding customers’ needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth and assists customers in the office. Key Responsibilities • Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision • Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures • Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace • Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals • Receives customer payments, issues receipt and verifies reports of receipts for cash drawers • Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.). • Initiate outbound calling to established target customer base for Product offerings • Meets and exceeds sales goals through new product sales, cross selling and retention of current customers • Meets and exceeds sales goals through new product sales, cross sell / retention of customers Education • High School Diploma or GED (Preferred) Experience • 0-2 years experience (Preferred) Supervisory Responsibilities • This job does not have supervisory duties. Education & Experience (in lieu) • In lieu of the above education requirements, an equivalent combination of education and experience may be considered.   Skills Active Learning, Active Listening, Business Rules, Communication, Cooperation, Customer Service, High Reliability, Professional Integrity, Sales, Time Management   Compensation Compensation offered for this role is 20.00 - 25.02 per hour and is based on experience and qualifications.     Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant