Director Solutions (m/f/d)

Director Solutions (m/f/d) · Stuttgart, with frequent travel to customer sites in Europe and the US · Reports to the CEO · Full-time Who we are Sereact builds the robot brain for physical work. Cortex, our vision-language-action foundation model, is hardware-agnostic: the same model runs single-arm and dual-arm systems and mobile manipulators that pick, sort and handle returns in live production across Europe and the US. Customers include Zalando, IKEA, BMW, Rohlik and DHL. Founded in 2021 in Stuttgart, with an R&D hub in Zurich and a US office in Boston. We have raised more than $145 million, most recently a Series B led by Headline, with Zalando as a strategic investor. We work in small, senior teams with a flat structure; execution counts more than titles. Why this role, why now A robot deal is won twice: once when the contract is signed, and once when the cell runs the customer’s orders at the throughput we promised. The distance between the two is decided before anyone unpacks a crate: by the site survey, the item spectrum, the cell concept, the integration with the customer’s warehouse systems, and by the number we write into the contract. We are moving from single stations to fleets, with customers who order dozens of systems at once. The deals are getting larger, the sites more varied, and a concept that does not fit the site is paid for in months of commissioning. We are looking for the technical counterpart to our sales team: a leader who sits next to every account executive from the first conversation and makes deals technically feasible. Someone who has deployed robots personally, knows what a real site does to a design, finds the solution that makes the customer’s use case work, and makes sure what we promise is what we can build. The Real-World Learning Loop starts with your design Cortex learns from live deployments. The cell you design is the body the model works in, and a concept that goes live in weeks instead of months is weeks of real-world data no one else has. • In-Situ Policy Execution. Every station runs the current policy on the customer’s items. Your surface on it: reach, camera placement and item presentation that let the policy do its job on day one. • Continuous Data Acquisition. Robots annotate their own work while they run. Your surface on it: standard cells with a known stack wherever possible, so every pick teaches the same model. • Data Curation and Learning. Edge cases decide what Cortex learns next. Your surface on it: the item spectrum and the sample tests you run before signature, so curation starts before go-live. • Evaluation and Policy Redeployment. Updated policies return to the fleet after validation. Your surface on it: concepts that transfer, so a policy proven on one cell works on the next. A site designed right goes live faster, teaches Cortex more, and grows. Responsibilities • Be Sales’ technical counterpart on every deal. One solutions lead next to every account executive, from the first customer conversation to signature. Your job is to make the deal technically feasible: understand the customer’s process, find the solution that works for their site and items, and give Sales a technical story the customer’s engineers believe. • Own the technical solution for every deal , from the first site visit to the signed scope: site survey, process and material-flow analysis, item spectrum, cell concept and layout, reach and camera study, integration concept for WMS, WCS and conveyors, safety concept. One package per deal, and you are accountable for it. • Set the number. Throughput, pick success and intervention rates we commit to per site, derived from the item spectrum and the site and checked against what comparable live sites actually do. No KPI goes into a contract without y