Senior Salesforce Developer, Field Service

Headquarters: Bangalore URL: http://omnidian.com About Omnidian Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are a certified B Corp that formed in the US in 2016 and have been growing globally since then. We expanded to Australia in 2022, acquired Solar Service Guys in Australia in 2025, and have opened up a new talent hub in India in 2026. Be part of the "First Wave" experience! You would be a founding member of our India team, helping us build a brand-new hub from the ground up. The Job As a Senior Salesforce Developer – Field Service at Omnidian, you will design, develop, and optimize Salesforce Field Service solutions that power our technician experience and field operations. You'll leverage the latest Salesforce AI capabilities to automate workflows, improve technician productivity, and enhance customer experiences while building scalable, secure, and maintainable platform solutions. You are a hands-on Salesforce engineer with deep expertise in Field Service who embraces AI-assisted development and modern engineering practices. You'll partner closely with Product, Operations, Customer Experience, and Engineering teams to deliver intelligent solutions that improve scheduling, dispatching, work execution, and operational efficiency. What You'll Do At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing: Salesforce Field Service Development • Design, develop, and maintain scalable Salesforce Field Service solutions using native platform capabilities and custom development. • Configure and customize Field Service functionality, including Work Orders, Service Appointments, Service Resources, Service Territories, Work Types, Scheduling Policies, Dispatcher Console, and Field Service Mobile. • Build modern Lightning Web Components (LWC), Apex services, Flows, and Platform Events that support technician and dispatcher experiences. • Develop mobile-first solutions that improve field technician productivity and customer service. AI-Driven Engineering • Leverage AI-assisted development tools to accelerate software delivery, improve code quality, and automate repetitive development tasks. • Design and implement AI-powered Salesforce solutions using capabilities such as Agentforce, Einstein AI, Prompt Builder, and Model Builder where appropriate. • Build intelligent automations that improve technician recommendations, work order routing, knowledge retrieval, and operational decision-making. • Evaluate emerging Salesforce AI capabilities and recommend practical use cases that improve business outcomes. • Partner with Product and Operations teams to identify opportunities where AI can reduce manual effort and improve field service efficiency. Platform Engineering • Develop high-quality solutions using Apex, Lightning Web Components, SOQL, Flow, Platform Events, and Custom Metadata. • Balance declarative configuration with custom development to build scalable, maintainable solutions. • Ensure applications meet Salesforce best practices for security, performance, scalability, and governor limits. • Perform code reviews, maintain automated testing, and contribute to engineering standards and platform quality. Integrations & Automation • Build and maintain integrations between Salesforce Field Service and enterprise applications using REST APIs, event-driven architectures, and platform-native integration capabilities. • Design reliable a