Sr Director, Talent Acquisition

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity Zuora is reimagining Talent Acquisition for the AI era. We are seeking an agile player/coach to modernize how we identify, assess, and engage talent by combining cutting-edge AI and data with exceptional human judgment. This leader will drive personal results on critical searches while ensuring our global team is a high-velocity, consultative hiring engine. You will get to elevate Talent Acquisition at Zuora! Your stakeholders will benefit from the masterful execution you provide as a key pillar of what attracts top talent at Zuora. This is a hybrid position, so you'll work both remotely and in the office. Individual Impact: What Success Looks Like • Own Critical Searches: Personally drive and close high-stakes executive and strategic technical/business hires, staying close to the market to influence critical talent decisions. • Modernize the Engine: Champion the adoption of AI-native tools, emerging tech, and metrics-driven workflows to compress time-to-hire, enhance candidate evaluation, and eliminate operational friction. • Act as a Trusted C-Suite Advisor: Partner closely with executive leadership to define future capability needs, challenge hiring assumptions when needed, and design proactive workforce strategies. • Leverage Market Intelligence: Translate global talent-market trends across North America, EMEA, and APAC into actionable pipelining strategies and compelling candidate value propositions. Team Impact: What Success Looks Like • Elevate Team Capability: Coach and develop recruiters to ensure they execute as strategic business advisors and elite outbound search professionals. • Set the Bar for Execution: Establish and enforce clear metrics for recruiter productivity, outbound sourcing velocity, data integrity, and candidate experience for recruiters and recruiting ops. • Cultivate Ownership and Agility: Foster a resilient culture of urgency and accountability capable of pivoting quickly in a fast-paced, sometimes ambiguous tech environment. • Advocate and Enable: Remove roadblocks for the TA organization, ensuring the team has the tooling, resources, and cross-functional visibility needed to deliver. About You You may be a great fit if you have: • 10-15+ years of experience in global talent acquisition (Americas, EMEA, and APAC) with at least 5 in a leadership role • Significant experience leading Global Talent Acquisition organizations as a player/coach in high-growth technology or SaaS companies. • Demonstrated track record of personally owning a requisition load, recruiting functional leaders and other highly sought-after technical and business talent • Strong knowledge of the global talent marketplace with Recruiting experience across North America, EMEA and APAC • The skillset to be highly data-driven, using recruiting metrics to improve outcomes • Experience improving recruiting processes, technology, assessment and candidate experience • A high degree of ownership, urgency and accountability and are willing to personally engage when the stakes are high • Exceptional communication skills and are a relationship builder Nice to have: • Experience working in a PE-backed or transformational environment • Experience building executive