Account Executive Ops

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Account Executive- Ops Location: London, United Kingdom (2-3 days a week from our London offices) About the role: You will be the operational backbone of the account. You'll gather and validate data from a large freelance network, produce accurate reporting and cost estimates, and support the planning of large-scale localisation events. You'll work independently on day-to-day tasks and partner closely with internal teams, finance, vendors and Client's events team. Your work helps the account run smoothly, stay compliant with client policy and deliver on time. A few times a year, client campaigns will require you to work from Client's London office. We'll share more detail at interview stage What you will be doing: Data, Financial Management and Reporting • Gather and validate weekly timesheet data from a large network of freelancers. • Create and maintain reporting templates, adapting them as requirements change. • Gather and analyse data for internal and client-facing reports. • Create accurate, timely cost estimates for clients. Logistics and Coordination • Provide logistics and planning support for large-scale localisation events, coordinating between internal teams and external stakeholders. • Work with Client's events team to organise travel and accommodation for attendees, making sure bookings meet current policy, budget and security requirements. Network Operations and Administration • Onboard new network members, including account creation, access management and troubleshooting support. • Support financial administration by validating and processing network POs and working with internal finance teams to resolve invoicing queries. • Act as a point of contact for Client's vendor accounts, liaising with vendors on event planning and account management, and resolving account or access issues. • Maintain documentation, floor plans and team databases. • Support other day-to-day operational tasks as needed. What you need to be great in this role: • Experience in an operations, administrative or coordination role. • Professional proficiency in the Microsoft Office suite, especially Excel. • Familiarity with internal systems for raising sales orders and estimates. • Strong organisation and the ability to manage several priorities at once. • Clear communication and interpersonal skills, with the ability to work independently and as part of a team. Nice to have • Experience with SharePoint and other data management tools. • Comfort working on macOS. • Familiarity with time and expense validation processes. • Confidence working to tight deadlines. • Proficiency with Gen AI tools to improve the quality and efficiency of reporting, documentation and administration. • Experience building personal AI workflows that save time and improve accuracy. • An agentic approach to problem-solving: breaking down tasks and finding efficient, repeatable solutions. • Ability to critically evaluate AI outputs and apply human judgement. Req ID: 19018 #LI-KA1 #LI-Hyrbid #Mid-Senior Our values shape everything we do: Be  Ambitious  to succeed  Be  Imagina