Implementation Consultant

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market. Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf. At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here. About the Opportunity We're looking for a collaborative, passionate, and upbeat person who will lead our customers by driving business value through the adoption and expansion of Salsify across their organizations. In the Implementation Consultant role, you'll work directly with our customers to meet each of their unique and growing commerce business demands. You will partner with a Project Manager to form an Implementation team to deliver an outstanding onboarding experience for each of your customers. How You'll Make an Impact: • Lead the technical consulting and configuration component of multiple concurrent time and materials projects. • Partner with Project Managers to deliver projects on time, within scope, and budget. • Develop a deep understanding of customers’ existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products. • Work cross-functionally with Customer Success Managers, Project Managers, Account Managers, and other teams to ensure customers are set up to achieve established metrics/goals. • Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along. You'll Enjoy This Role If You Have: • Experience navigating the complexities large enterprise clients face when launching a new platform. • Passion for making customers successful and excited to work in a customer-centric environment. • Experience problem solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal. • Curiosity and willingness to learning with the ability to quickly grasp and make effective use of knowledge. • Thoughtfully communicates new concepts to diverse audiences and adapt to changing circumstances. • Confidence driving solutions to challenging customer or internal situations autonomously and understand when to raise risk and inform relevant stakeholders. • Proficiency integrating data source systems such as PIMs or ERPs with eCommerce platforms is a bonus. #LI-IA1 #LI-Remote At Salsify, we maintain 3 core principles as part of our Compensation Philosophy : • We pay market rates, which are competitive and equitable • We pay based on performance and proficiency, not tenure • We adjust proactively; when the market moves, we do too The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commissio