Director SSD France

Director SSD France This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: The Director, SSD Onsite France is responsible for leading the France SSD Onsite organization, ensuring operational excellence, delivery governance, customer satisfaction, workforce management, and financial performance. This executive leadership role oversees a significant portfolio of strategic enterprise and public-sector customers and serves as a key member of the country leadership team. The Director personally engages with strategic customers. He/she is capable of handling global accounts operating within the scope of the French territory. The SSD Director will manage the field transformation focusing on services delivered for sovereign customers by the local organization and customers serviced from the customer experience center. The SSD Director will make sure all stakeholders act as one team leading to a better TCE and business growth. Primary Responsibilities • Provide strategic and operational leadership for the France SSD Onsite business, ensuring successful execution of business objectives and customer commitments. • Lead the delivery of high-quality services across a portfolio of strategic enterprise and public-sector customers. • Maintain strong relationships with customer executives, business stakeholders, and country leadership teams to drive customer satisfaction and business growth. • Own overall operational performance, including service delivery outcomes, governance, performance metrics, and continuous improvement initiatives. • Lead and develop a high-performing management team, fostering employee engagement, talent development, and organizational effectiveness. • Drive effective workforce planning, resource management, and organizational capability to support business priorities. • Oversee financial performance, business planning, budgeting, forecasting, and operational efficiency initiatives. • Provide executive leadership for customer escalations, ensuring timely resolution and effective risk mitigation. • Partner with regional and global leadership teams to align local execution with broader business strategy and organizational objectives. • Ensure compliance with corporate policies, contractual obligations, and operational governance requirements. • Drives business expansion by focusing on further improved TCE • Personally engages with strategic customers in France and leads as well operational efficiencies in global strategic accounts. Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here . Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability. What We Can Offer You: Health & Wellbeing We