Manager, Total Rewards - Cross Border Compliance

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Total Rewards - Cross Border Compliance About the Role Mastercard is seeking a Manager, Total Rewards – Cross Border Compliance to lead the compliance infrastructure supporting employees working across jurisdictional boundaries. The scope includes domestic and international activities such as business travel, workplace flexibility arrangements, temporary cross-border work, and multi-state work activity. The initial focus will be leading the implementation of a technology-enabled compliance solution. Following implementation, the role will oversee program governance, operations, communications, reporting, vendor management, and continuous improvement. This individual will work closely with stakeholders across People & Capability, Legal, Tax, Finance, Technology, Sourcing, and external partners to help Mastercard manage compliance requirements while delivering a clear and coordinated employee experience. Key Responsibilities Technology Implementation and Launch • Lead the implementation of the compliance technology solution, serving as the primary business owner across relevant functions and external vendors. • Translate regulatory, policy, and operational requirements into scalable business and technology requirements. • Coordinate system configuration, integrations, testing, deployment, and operational readiness. • Assess employee journeys and operational processes to integrate compliance review effectively. • Partner with cross-functional stakeholders to align requirements, define decision points, and support smooth implementation across impacted processes and employee touchpoints. • Develop recommendations and business cases for policy, process, or program changes in partnership with the appropriate owners. • Lead launch readiness, including process documentation, stakeholder preparation, support materials, and communications. Ongoing Program Ownership • Oversee the compliance framework supporting domestic and international work activity. • Maintain program requirements and coordinate updates in response to regulatory, policy, and operational developments. • Manage structured escalation and exception processes for complex or nonstandard requests. • Develop clear employee and people leader guidance regarding program requirements, responsibilities, and available support. • Partner with PBPs and other stakeholders to equip them with the information and resources needed to support their businesses. • Develop reporting and insights to identify trends, risks, recurring challenges, and opportunities for improvement. • Manage the external compliance technology vendor, including service performance, issue resolution, enhancements, and contract governance. • Maintain strong cross-functional partnerships, clear governance routines, and effective operational handoffs across teams involved in cross-border work activity. • Identify opportunities to strengthen compliance, improve the employee experience, reduce manual effort, and extend the framework to additional programs. All About You • Experience leading complex programs in Global Mobility (tax/immigration), HR operations, compliance, business travel, workplace flexibility, HR technology, or a related field within a multinational organization. • Experience im