Clinical Innovation Performance Management Lead

Become a part of our caring community   The Clinical Innovation Performance Management Lead owns the recurring reporting and supports the performance review cycle for Clinical Innovation. This role is accountable for collecting and validating performance inputs, maintaining dashboards and scorecards, analyzing variances, tracking value realization against established targets, and driving review actions through closure. The Lead applies established measurement standards and governance processes to deliver reliable reporting and timely insights for leadership decisions across Clinical, Pharmacy, Stars, Medicare Risk Adjustment (MRA), Operations, Finance, and regional teams. The Performance Management Lead is a key contributor supporting day-to-day execution of the Clinical Innovation performance management process, from performance input collection and validation through reporting, review preparation, and follow-through. The role operates within established performance frameworks, measurement methodologies, targets, and escalation pathways, surfacing gaps and recommending practical process improvements.   Key responsibilities include managing weekly and monthly reporting timelines, maintaining performance dashboards, investigating risks and variances, reconciling value-tracking updates, preparing leadership review materials, and tracking corrective actions to closure. The Lead partners closely with Finance, Analytics, Clinical Innovation Delivery teams, and Regional partners to resolve reporting discrepancies, apply consistent definitions, and ensure accountable owners provide complete and timely updates.   Success in this role requires strong analytical capabilities, attention to detail, collaboration skills, and the ability to translate complex operational and financial information into actionable insights. The successful candidate exercises independent judgment in investigating variances, resolving reporting issues, and identifying matters requiring escalation, while creating transparency, accountability, and disciplined follow-through across the Clinical Innovation portfolio.   Responsibilities:   Performance Monitoring and Reporting • Own recurring performance reporting and monitoring across Clinical Innovation products, levers, and initiatives, including timely delivery of dashboards, scorecards, and reporting packages. • Support recurring financial and business planning processes, including financial reviews, 5-year planning, and other leadership forums.   Value Realization and Financial Performance • Maintain the recurring tracking of expected, committed, implemented, and realized value across the Clinical Innovation portfolio using established methodologies and targets. • Ensure performance reporting aligns with Finance and Analytics, enterprise 5-year planning, and financial updates, partnering with accountable teams to reconcile and resolve discrepancies.   Governance and Performance Reviews • Prepare analyses and concise summaries of variances, risks, and action status, with recommendations for operational follow-through and clearly identified leadership decision needs. • Maintain decision, action, and issue logs with accountable owners and due dates; drive follow-up through closure and escalate overdue or unresolved items.   Cross-Functional Partnership • Partner with Clinical, Pharmacy, Stars, MRA, Operations, Finance, Analytics, and Regional teams to deliver the recurring reporting and review cycle. • Ensure established reporting practices are applied consistently across teams and recommend improvements to reporting quality, timeliness, and workflow. Use your skills to make an impact   Required Qualifications • Bachelor's degree • 7 or more years of experience in healthcare operations, performance impro