HRIS, Benefits & Leave Lead

Accompany Health is on a mission to give patients with complex needs the dignified, high-quality care they deserve but rarely receive. A primary, behavioral, and social care provider, Accompany Health walks alongside patients for their entire care journey, offering at-home and virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is powered by remarkable care teams, elegant technology, and a commitment to evidence-based practice. We build long-term relationships with our patients so they know, without question, that our team is here for them day or night, year after year. We focus on the health outcomes most important to our patients to make it clear that they lead the way. To achieve our mission, we collaborate with community-based organizations, local providers, and health plans. Led by our empathetic care teams, guided by proven care models, and powered by our own technology, we deliver a level of service that our communities rightfully deserve but rarely receive. While our headquarters is in Bethesda, MD, our teams are distributed across the country. If you’re eager to make a tangible difference in people’s lives, to help correct long-standing disparities in health care, join us. About the role: Our care teams show up for patients around the clock. This role makes sure we show up for them — that their data is right, their benefits work, and when life happens, their leave or accommodation is handled with clarity and care. As the HRIS, Benefits & Leave Lead, you will own three connected areas of People Operations: • HRIS: You are our Rippling expert — the person who knows the platform inside and out, leads every configuration change and integration, and builds the reporting our leaders rely on. • Leave & Accommodations: You will bring leave of absence and ADA accommodation administration in-house from our current vendor, and become the trusted, employee-facing partner for every leave and accommodation request. • Benefits: You will run day-to-day benefits administration and lead our partnership with our benefits broker to shape plans that fit a growing, distributed workforce. You’ll work closely with People leadership, Business Leaders, Payroll, Finance, and IT. Responsibilities will include: Leave of Absence & ADA Accommodations: • Lead the transition of leave and accommodation administration from our external vendor to an in-house program, including process design, employee-facing materials, templates, tracking, and a clean handoff of open cases • Serve as the primary, employee-facing point of contact for all leave requests — medical, parental, family care, military, and state-mandated leaves — guiding employees from first notice through return to work • Manage the ADA interactive process end to end: intake, medical documentation, partnering with managers to identify effective accommodations, and documenting the dialogue and outcome. Escalate complex cases to People leadership and legal counsel • Determine eligibility and track entitlements under FMLA, the ADA, and applicable state and local leave and paid family and medical leave programs across a multistate workforce • Partner with Payroll and Finance to ensure pay during leave is accurate and confirmed — including PTO usage, salary continuation, disability and state benefit coordination, benefit premium deductions while on leave, and reinstatement at return to work • Coordinate with disability carriers and state agencies on claim status and required filings • Maintain medical and accommodation records confidentially and separately from personnel files • Track leave and accommodation trends, and recommend policy and process improvements Benefits Administration & Strategy: • Own day-to-day benefits administration: new