Principal Forward Deployed Engineer

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team Forward Deployed Engineering (FDE) sits at the intersection of Product, Engineering, and customer execution, working across all of Workday’s AI product teams. When Workday launches new AI agents and platform capabilities, early deployments surface complex real-world challenges, from unstructured tenant data and intricate configurations to edge-case enterprise workflows. FDEs are the engineers who solve them. The Developer Platform FDE team is where custom enterprise AI gets built. We work at the front line with customers creating their own AI agents and agentic apps on Workday, moving fast from first conversation to production and solving problems no one has a playbook for yet. Using the newest tools in enterprise AI, we build agents that run on Workday rails, reach people wherever they work, and deliver measurable outcomes for some of the world’s largest organizations: work that used to take days done in minutes, processes that run themselves, and better decisions across HR, finance, and beyond. FDEs also serve as a critical feedback engine for Product and Engineering. You’ll work directly with the product and engineering teams behind our developer platform, turning field insights, recurring customer friction, and proven build patterns into scalable, out-of-the-box capabilities that reach every developer building on Workday. It’s a team where deep technical skill meets real customer impact every day, and where you’ll actively shape what the platform becomes next. About the Role As a Principal Forward Deployed Engineer on the Developer Platform FDE team, you’ll bridge hands-on agent engineering with high-impact customer technical strategy, taking on the most complex, ambiguous customer builds where no existing playbook applies. You’ll partner with enterprise customers, often at the executive level, to architect, build, deploy, and optimize custom AI agents and agentic apps inside live customer environments. You’ll work with the full Workday Developer Platform stack. You’ll run custom agents on the Workday Agent Harness, the same agent runtime and infrastructure Workday uses internally, and build them with our Developer Agent and industry-leading agentic tools, ADKs, and agent frameworks. You’ll give agents secure access to HR and finance data and actions through Agent-Ready Tools over MCP, connect them to each other over A2A, and surface them wherever users already work, from Workday and Sana to the AI tools people use every day. You’ll work across the full deployment lifecycle alongside AI Deployment Architects, Product Managers, and Workday Services leads, taking cu