Sales Manager

About us : We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Newtownabbey Kia Contract Type: Permanent, full-time Salary: Competitive Basic Salary + Bonus opportunity! Hours: 44 Hours per week As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the Franchise Sales Manager. This is an opportunity not to be missed! You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers and photography team so that you can deliver marketing standards. Responsibilities • Managing the full sales process, from web inquiry to phone & showroom • Managing staff performance from structured 121’s to training & development • Implementing department targets and brand KPI's • Responsible for buying in vehicles. As well as up to date stock pricing • Ensuring full FCA compliance within the Sales Department • Manage and own our Customer Satisfaction You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member. Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential. If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch. Core Benefits: • Competitive salaries with structured pay scales and progression as you grow within the business • Generous annual leave that increases with your length of service • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave • Access to Techscheme for discounted technology purchases with flexible payments Health & Wellbeing: • Eyecare vouchers to help cover vision care needs • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing • Dental insurance for everyday dental care and unexpected treatments • Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app • Free will writing services to help plan for the future • Flexible life assurance options and partner life assurance for added protection Leisure & Lifestyle: • Discounted gym memberships to support an active lifestyle • Travel insurance to help you explore with confidence • Access to home and technology vouchers • bYond card and a wide range of exclusive retail