Specialist 3, Human Resources

The HR Experience Partner team serves as the primary HR presence for employees and people leaders across the full employee lifecycle in Malaysia. As Specialist 3, HR Experience Partner, you will operate independently to deliver HR programs, advise senior managers, and contribute to how HR services are designed and improved at the country level. Reporting to the Senior Manager, HR Experience Partner, you bring solid HR judgment, a working command of Malaysian employment law, and the credibility to guide leaders through complex people situations without close supervision. You will also play an active role in driving HR's adoption of digital tools and AI-enabled solutions to sharpen service delivery and the overall employee experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Serves as the primary steward of corporate HR practices, guidelines, and policies, proactively ensuring alignment and accountability across people leaders and the business. • Actively role models and champions WD culture and values, influencing people leaders to cultivate a workplace where respect and dignity are embedded in everyday practices. • Provides expert advice and counsel to managers and employees on complex HR matters including key talent identification, organizational planning, recognition, focal reviews, workforce planning, and reduction in force activities. • Provides strategic counsel to managers and employees around talent factors related to successful execution of business strategy in partnership with HRBP. • Contribute to the design and continuous improvement of HR programs by surfacing on-the-ground observations, identifying gaps between program intent and employee experience, and recommending practical adjustments. • Exhibits credible domain expertise, understands aligned business group priorities and effectively delivers on the HR Operating Plan. • Coaches and upskill people leaders in partnership with HR Centre of Excellence (COE) through key skill and capability development initiatives, both proactively ahead of program launches and in real time within the flow of work. • Facilitates Leader Labs for people leaders on performance management, building a high-performance team culture, and other corporate programs and initiatives, equipping leaders with practical tools to apply learning directly in their teams. • Ensure that HR policies are fully compliant with the applicable audit framework - ISO 9001, ISO 14001, ISO 22301, ISO 45001, Responsible Business Alliance (RBA), any customer audits and company policies. Identify strengths and weaknesses to improve the competitive advantage for HR. • Lead HR responses during emergencies, natural disasters, and employee bereavement cases, coordinating across teams to ensure a timely and compassionate outcome. • Identifies opportunities to integrate AI-enabled solutions into routine HR processes, including onboarding, engagement, performance management, and HR service delivery, to drive efficiency and a more personalized employee experience. • Stays current on emerging HR technology trends and AI applications relevant to the HR function and proactively recommends adoption where it can meaningfully improve HR outcomes. Possess a thorough understanding of country-specific compliance regulations. Familiarity with local laws and industry standards is crucial for maintaining operational integrity and managing risks effectively. REQUIRED: • Bachelor’s degree in human resources management, Business Administration, Psychology, or a related field. Relevant HR certification (SHRM, CIPD, or equivalent) is strongly preferred. • Certified HRDC Trainer (Train-the-Trainer, HRD Corp Malaysia) and a recognized coaching certification (e.g., ICF ACC/PCC or equivalent). • 5-7 years of experience in HR or re