Product Designer

Are you ready to turn deep customer empathy into radical product experiences and redefine how entrepreneurs access funding? As our Product Designer , you will be the dedicated voice of the customer, bridging user research and behavioral insights directly into our product strategy, user flows, and front-end design. Your role As our Product Designer, you will be embedded across key Multidisciplinary Teams (MDTs) taking direct ownership of our website, onboarding flows, and initial borrowing journeys. BridgeFund is scaling rapidly, and we are moving away from traditional, siloed UI handoffs toward a product-led way of working where discovery and delivery flow continuously. You won’t just operate in the “solution space” pushing pixels or making isolated mockups; you will dive deep into the problem space to understand the real “why” behind customer challenges. Partnering closely with our first designer, Product Managers, and engineers, you will lead end-to-end customer discovery interviews, run user testing, integrate AI into your workflows, and translate raw behavioral data into quarterly business plannings and OKRs. You bring a balance of user empathy and evidence-based pragmatism, prioritizing radical product improvements. Your responsibilities • Own end-to-end product design: Lead the entire UX journey from problem discovery, framing, wireframing, and interactive prototyping to high-fidelity Figma designs. • Drive user research & discovery: Plan and conduct in-depth customer interviews (in Dutch), journey mapping, surveys, and usability testing to deeply understand borrower bottlenecks. • Spearhead core user funnels: Design intuitive, frictionless user flows and onboarding funnels across MDTs • Scale our design system: Maintain, iterate, and evolve our shared Figma design system to support rapid product development and ensure front-end readiness for AI-driven workflows. • Bridge insights into strategy: Partner with Product Managers and Tech Leads to turn customer insights into actionable OKRs and quarterly product roadmaps. • Champion the design craft: Challenge status-quo processes—shifting from rigid sprint backlogs toward agile, continuous-flow delivery