Visitor Services Coordinator at Richmond Barracks

The Visitor Services Coordinator is a key member of the Visitor Services and Events Team. This role is focused on front of house operations at Richmond Barracks.Richmond Barracks is a building of historical importance located in Inchicore, Dublin 8. It is home to a library, garden and cultural workshops and events called Culture Connects.Duties will include:• Deal with enquiries by phone, email or in person and manage bookings (including workshops, schools and groups).• Provide world class customer services to all visitors, audiences and participants.• Work to ensure that the building and activities perform to the highest possible standards in terms of accessibility and universal design.• Support and facilitate the Culture Connects programme, Cultural Spaces hire and events at Richmond Barracks, and set up meeting rooms and events as required.Essential criteria:• Minimum of one year of experience in culture, hospitality or an equivalent sector.• A proven track record of excellent customer service.• Proficiency across Google Workspace and ticketing software. We use Ticketsolve.• An understanding of the work of Dublin City Council Culture Company and its ambitions.• An understanding and awareness of what it means to offer an inclusive visitor experience.Post Status: Fixed Term Contract (full-time), three years, a six-month probationary period applies.Salary: €34,811.00 gross p.a.This role requires full-time on-site attendance.Closing date: Wednesday 25 November 2026.Full recruitment notice and application instructions: https://www.dublincitycouncilculturecompany.ie/news/recruitment-call-visitor-services-coordinator-at-richmond-barracks