Credit & Collections Intern

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Fixed Term & Temporary Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience As a Collections Analyst Intern, you will support our Accounts Receivable (AR) team in the day-to-day work of keeping our customer accounts across APAC and Europe healthy. This is a 3-month internship and a great opportunity to build hands-on finance operations experience in a global, fast-moving environment. Curiosity will serve you well as you work with colleagues across teams to resolve customer account issues. Sounds daunting, right? Don't worry, we are invested in your success and your future, and will enable you with the training and knowledge to be successful, under the guidance of our leaders, your peers and our extended teams. Duration: 3 months (May - August 2027) What You'll Actually Be Doing • Supporting daily collections activities, including payment follow-ups • Monitoring outstanding balances • Responding to customer billing inquiries • Maintaining accurate collection records • Assisting in the preparation of collection reports • Coordinating with internal teams to resolve customer account issues • Supporting ad-hoc administrative tasks You're Our Person If... • You are currently pursuing a Degree in Business, Accounting, Finance, or a related field • You have good communication skills • You have strong attention to detail • You have a willingness to learn Even Better If You're... • Keen to build a career in finance operations or accounts receivable (no prior collections experience is required) To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI a