Senior Analyst, AI Automation and Development

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Senior Analyst on the Program Modernization, Automation, and Development team, you will help turn growing business and compliance demands into efficient, repeatable, and scalable processes across the Corporate Affairs organization. In this role, you will partner across business and technical teams to identify opportunities for process improvement, automation, and analytics, leveraging IT/DDAT-approved business development tools to strengthen oversight, improve efficiency, and support sustainable execution. Success in this role will be defined by your ability to understand business needs, translate them into practical solutions, and work effectively with systems, data, and technology teams to deliver meaningful operational improvements and insights. Primary Responsibilities • Collaborate with cross-functional teams to identify opportunities for process refinement, automation, and operational improvement • Research and implement appropriate technology-enabled solutions using IT/DDAT-approved business development tools to meet business requirements, including automation, internal applications, data integration processes, and related platforms • Explore, extract, examine, and interpret data across a wide variety of sources and domains • Communicate and present analytical findings in a clear and concise manner to internal and external stakeholders • Produce organized, clear, and concise documentation outlining solution design, business requirements, and implementation details • Create and maintain dashboards and reports that provide insight into key performance indicators supporting continuous improvement initiatives • Communicate effectively and succinctly with a diverse range of stakeholders, both verbally and in writing, across all levels of the organization • Apply strong analytical and critical thinking skills to translate complex data into actionable insights Required Qualifications • 2+ years of experience with IT/DDAT-approved business development tools, including SQL and relational databases (MSSQL, DB2, Teradata, Snowflake), Microsoft Power Platform tools (Power Automate, Power Apps, and Power BI), APIs (REST and SOAP), ETL processes and tools, and data extraction, review, and analysis • 2+ years of total work experience • 2+ years of experience in database analytics, visualization, and reporting • 2+ years of experience with Microsoft Office Suite, including Word, Excel, and PowerPoint • 2+ years of experience with project management • Willingness to travel up to 5%, including air travel Preferred Qualifications • Experience with additional IT/DDAT-approved business development tools, including ETL tools (SSIS, Alteryx, Tableau Prep), reporting and visualization tools (SAP WebI, Crystal Reports, Universes, Tableau), low-code/no-code platforms (QuickBase, Archer eGRC), and FTP and SFTP protocols • Experience using advanced automation, analytics, and emerging technology tools • Experience working with large volumes of medical and pharmacy claims data • Previous work experience within the healthcare industry • Lean Six Sigma Green Belt certification or higher Education • Bachelor’s degree preferred OR equivalent work experience • Undergraduate degree in IT or a related field preferred Anticipated Weekly Hours 40 Time Type Full time Pay Range T