Splunk Administrator

Who We Are Launchpad Technologies Inc. is a global technology partner connecting top talent with high-impact projects across North America and beyond. We specialize in Staff Augmentation and product development, helping companies scale with agility while empowering professionals to grow in meaningful, remote-first environments. What we are looking for Own the operations. Solve complex challenges. Make enterprise data platforms run smoothly. At Launchpad Technologies, we're looking for an experienced Splunk Administrator / Subject Matter Expert (SME) to support and optimize an enterprise-level, on-premise Splunk environment for one of our international clients. This is a hands-on opportunity for a technical professional who enjoys keeping critical platforms running efficiently, solving operational challenges, and helping internal teams get the most out of their Splunk environment. You'll take ownership of day-to-day administration, user access management, troubleshooting, and internal support while having the opportunity to contribute your expertise to broader technical and architectural discussions. If you're a proactive problem-solver with solid Splunk Enterprise administration experience and a passion for reliable, well-managed infrastructure, we'd love to hear from you! 📅Start date: ASAP 🖋️Contract type: Full-time, Contractor 🕘Work hours: 7.30 AM – 4.30 PM PST 💻Work mode: 100% remote 🌎 Location Requirement: This opportunity is exclusively open to candidates who permanently reside in Latin America (LATAM). What You’ll Be Doing • Administer and maintain an on-premises Splunk Enterprise environment, ensuring reliable day-to-day platform operations. • Manage user provisioning and access, supporting internal users with account administration and permissions. • Troubleshoot and resolve operational issues, identifying root causes and providing timely, effective solutions. • Provide technical support to internal stakeholders, answering Splunk-related questions and helping teams navigate platform challenges. • Monitor and support platform operations, proactively identifying opportunities to improve stability and operational efficiency. • Act as a Splunk subject matter expert, sharing technical knowledge and best practices with internal teams. • Contribute to technical and architectural discussions, providing recommendations on platform improvements and implementation decisions when appropriate. • Collaborate with cross-functional stakeholders, communicating clearly about requests, incidents, resolutions, and ongoing activities. What You Need to Succeed Must-haves • +4 years of proven hands-on experience administering Splunk Enterprise in on-premises environments. • Strong understanding of Splunk administration , including user provisioning, access management, and permissions. • Practical experience providing operational support and troubleshooting Splunk-related platform issues. • Ability to independently investigate, diagnose, and resolve common administration and operational challenges. • Experience supporting internal users or enterprise customers in technical environments. • Strong written and verbal communication skills, with the ability to explain technical concepts to different stakeholders. • Advanced+ English level, both written and spoken. • A proactive, self-directed mindset, strong problem-solving skills, and the ability to work effectively in a remote environment. Nice-to-haves • Experience contributing to Splunk architecture, implementation, or platform design decisions. • Previous exposure to large-scale or enterprise-level Splunk deployments. • Hands-on experience with Cribl. • Relevant Splunk certifications. What to Expect from Our Hiring Process We believe in a transparent, thou