Head of Account Management

🪐 Discover our galaxy Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different: - A diverse team of 600 Malters across 6 European countries - A culture that champions equality (50% of our Comex are women) and inclusive growth - Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI - A mission to give everyone the freedom to work differently Ready to help shape the future of work? Your next chapter starts here! 🪐 At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive. Explore your future career 🔭 As our new Head of Enterprise Account Management , you will lead the Enterprise organization for a specific team in the French market, owning the long-term strategy, structure, and performance for our KAM and AM teams . You will be responsible for scaling the Enterprise business while ensuring total alignment with our global commercial strategy . Your role is pivotal in driving sustainable growth and operational excellence across our most strategic accounts . Key responsibilities ✨ • Manage , coach, and grow the KAM and AM Enterprise team to elevate strategic selling and execution excellence . • Define the team structure, portfolio allocation, and hiring roadmap based on account potential and team capacity . • Build and execute the Enterprise GTM strategy, including segmentation, target accounts, and clear priorities . • Own Enterprise KPIs, specifically focusing on revenue, margin, renewals, and expansions . • Consolidate forecasts and run performance routines to ensure reliable accuracy at the team and market level . • Support KAMs on strategic deals and high-stakes renewals, stepping in as a senior executive contact when necessary . • Standardize processes for account planning and contract deployment to ensure consistency across countries and segments . About you 🧑‍🚀 • High-level education , ideally in Business, Management, or a related commercial field. • Relevant experience (minimum 8+ years) in enterprise sales leadership, with a proven track record of managing high-performing account management teams . • Native level in French to effectively lead teams and engage with C-level stakeholders, and professional level in English as we evolve in an international environment. • Strong command of CRM tools and sales methodologies like MEDDIC to diagnose deal weaknesses and improve processes . • Expertise in sales forecasting and P&L management to provide data-driven reports to regional leadership . How to join the mission? 🚀 • First call with Agathe , our Talent Acquisition Lead, to better understand your background, aspirations and answer any questions you may have. (30-45 minutes) • Interview with your future manager , Frédéric, to delve into your experience and the specifics of the role. (45-60 minutes) • Business case for you to complete, which will be evaluated by two sales leaders in order to assess your technical skills in portfolio strategy and team leadership. • Final interview with Hélène, HR Director and Manuel, CRO. Malt is the perfect space to thrive personally and professionally 💫 - Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris - Equity: Every Malter is entitled to stock options - Lunch vouchers (legal benefit) : €9/day on your Swile card - Transportation (legal benefit): 50% reimbursement (any type of transport) - Healthcare insurance (legal benefit) -