Patient Solutions Manager

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About the role

GSK’s portfolio spans three product areas: vaccines, specialty and general medicines and our focus is to deliver better and faster for patients globally. Our unrivalled vaccine portfolio targets infectious diseases at every stage of life, helping to reduce the burden of disease for hundreds of millions of people. GSK has exceptional capabilities in vaccine science and technologies, including adjuvant/protein and mRNA. In specialty medicines, we are at the forefront of HIV prevention and treatment, and we are building our presence in key therapeutic areas such as oncology and immuno-inflammation. General medicines include our inhaled medicines for asthma and COPD, antibiotics and medicines for skin diseases. By 2031, we aim to deliver more than £33 billion in annual sales – a step-change in performance and growth which will significantly increase the positive impact we can have on the health of billions of patients around the world. And we’re confident in our future. Our pipeline of 21 vaccines and 43 medicines includes many with potential to be first or best-in-class opportunities for patients. We are currently looking for a Patient Solutions Manager who is accountable to lead patient engagement and advocacy efforts in Indonesia. You will build trusted relationships with patient organisations, healthcare partners, and internal teams. You will bring patient perspectives into strategy and programs that improve care and access. We value empathy, clear communication, integrity, and collaboration. This role offers growth, meaningful impact, and the chance to help GSK unite science, technology and talent to get ahead of disease together. MAIN RESPONSIBILITIES: - Develop and implement patient engagement strategies that capture patient needs and inform business and medical plans. - Build and maintain partnerships with patient organisations, community groups, healthcare providers and relevant stakeholders. - Design and run patient-centered activities such as advisory boards, education programs, and peer support services. - Work cross-functionally with market access and compliance teams to align patient initiatives with policy and practice. - Lead the design, execution, and communication of real-world evidence (RWE) studies to generate actionable insights that inform medical strategy, patient outcomes, and healthcare decision-making in Indonesia. - Capture, document and share patient insights to influence strategy, program design and decision making. - Ensure all patient interactions follow legal, ethical and internal guidelines and maintain clear records. Why you? We look for people who appreciate the importance of safety and quality and strive to continuously improve our performance and practices.  We work in an open and transparent environment so you’ll be someone who treats others with respect and integrity – as you will be treated yourself.  Ideally, we are looking for someone who has: - Bachelor's degree in pharmacy, life sciences, public health, social sciences, or a related field. - Minimum 3 years’ experience in patient advocacy, patient affairs, community engagement, or a related healthcare role. - Demonstrated experience working with patient organisations, NGOs or community groups. - Strong written and verbal communication skills in English; Bahasa Indonesia fluency preferred. - Proven ability to work cross-functionally and manage stakeholder relationships. - Good digital skills and comfort with virtual engagement tools and common office software.   How to apply If you are motivated to put patients at the center of meaningful change, we would like to hear from you. Please apply with your resume and a brief note describing one patient or community engagement project you led and the impact it delivered. We review applications f

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