Cloud Account Executive
Salesforce INC · 🌍 India - Gurgaon
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About the role
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As a Cloud Account Executive within the Service Cloud team, you would be responsible for selling the world's #1 platform application for Service, which is the fastest-growing application solution at Salesforce. You will work in partnership with the existing account owners and will carry quota for the Service Cloud product sales. The Account Executive will formulate and implement a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and developing new customers in the space. Your Impact: • You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. • You will collaborate with customers on the Salesforce Service Cloud to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. • You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana. Responsibilities: • Develop and implement successful Service & Support sales campaigns for clients contact/call/service centers • Personally create new leads from prospecting efforts and assist others to thoroughly qualify leads & sales opportunities Leverage business from new & established relationships. • Strategize, negotiate & close business • Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring d