Senior Supervisor, Production

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About the role

Location: (EDM) 36 Ave & 8th St, Nisku Shift: Friday to Tuesday - flexibility required for both Day & Evening Shifts • Day Shift: Friday to Tuesday (6:30 AM to 3:30 PM) • Evening Shift: Friday to Tuesday (3:30 PM to 12:00 AM) S'more about the team: The Senior Supervisor reports to the Production Manager and leads a team of supervisors, team leads, coordinators, and associates in a single shift or across multiple shifts. In the absence of a Production Manager, the Senior Supervisor is the primary point of contact for any operational and people escalations for the production function in a fulfillment center. The Senior Supervisor is responsible for any issue resolution in day-to-day operations, and when necessary, further escalates issues to the Manager levels. The Senior Supervisor is responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations]) Lettuce share what this role will be responsible for: • Manage a shift or multi-shift operation with a team of production supervisors, team leads, coordinators, and associates • Act as the primary point of contact for escalations and corrective actions in warehouse operations. Works directly with the Manager(s) to resolve issues, escalations, and corrective actions • Responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, and core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations]) • Develop management schedule to ensure full coverage of processes • Accountable for key production controls and metrics, including but not limited to safety near misses and incidents, labor efficiency, production errors, material yield and waste, on-time delivery, and employee engagement • Facilitate training / train new and existing employees in production operations best practices; Ensure strong understanding and adherence to standard operating procedures across all warehouse employees • Maintain a safe working environment by ensuring a clean and organized area, fully maintained equipment, and up-to-date training and management of employees; the work area must achieve compliance with global DC standards • Drive focus on error improvement and efficiency (minutes per box, labor variance); Conduct daily and weekly performance analysis to identify the root cause of inventory cost variances and deliver corrective actions • Drive continuous improvement by guiding the production team in identifying improvement opportunities in safety, quality, and efficiency • Work in compliance with OH&S acts and regulations. • Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer. • Other duties as assigned Sound a-peeling? Here's what we're looking for: • 5+ years of and/or Supply Chain experience, preferably with a Bachelor’s and/or Master’s degree in Engineering, Business or a related field • Strong understanding of OHS and Food Safety and its application in a warehouse and production environment • Experience with managing a large-scale teams and operations • An authentic leader, who’s able to build strong relationships, clearly communicate and motivate, and drive accountability at all levels • An effective collaborator, who empowers and enables others to share ideas, raises awareness, gets buy-in, and and delivers fast and well-rounded solutions to complex problems • A strong analytical problem solver that identifies and simplifies complex issues and drives rapid, focused, and data-driven so

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