Jobs / United States / US Bank National Association
Consumer Loan Servicing Specialist
US Bank National Association · 🇺🇸 Oshkosh, WI
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordUSCIS Data Hub records 294 H-1B approvals for this employer in FY2023. Source: USCIS H-1B Employer Data Hub (US Citizenship and Immigration Services).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — US Bank National Association
USCIS Data Hub records 294 H-1B approvals for this employer in FY2023. Source: USCIS H-1B Employer Data Hub (US Citizenship and Immigration Services).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for US Bank National Association →
About the role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Performs a variety of clerical duties in conjunction with consumer loan servicing. Maintains loan files and records and prepares various reports. Enters customer payments into the computer to ensure proper documentation, regulatory compliance, and company policies. Posts loan or tax payments to accounts. Processes payoffs. Activates Automated Clearing House (ACH) per customer requests. Makes account corrections to personal customer information such as address. Boards loans to the system. Researches customer requests such as copies of payments, and correcting entries. Location expectations This role requires working from the following U.S. Bank location for all scheduled work days: 1850 Osborn Ave Oshkosh, WI 54902 Set Schedule: Monday - Friday 7:30 AM - 4:00 PM CST Basic Qualifications • High school diploma or equivalent • Typically five or more years of related experience Preferred Skills/Experience • Basic reading, writing, mathematical and calculator skills • Effective verbal and written communication skills • Proven customer service skills • Ability to identify and resolve exceptions and to interpret data • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications • Experience related to Automotive, Dealership, RV, Marine lending products • Proven Excel experience preferred Key Responsibilities • Process and review Optional Product Refund transactions in accordance with departmental procedures, regulatory requirements, and established service level agreements. • Research and resolve complex account exceptions, processing discrepancies, and transaction-related issues. • Perform quality control reviews to ensure processing accuracy, policy compliance, and adherence to business line standards. • Document findings, identify trends, and escalate recurring issues for resolution. • Support vendor oversight activities by reviewing work completed by third-party partners and ensuring performance expectations are met. • Analyze reports and operational data to identify process improvement opportunities and operational risks. • Utilize multiple servicing systems, workflow applications, and reporting tools to complete daily responsibilities. • Maintain accurate records and documentation to support audit, compliance, and business requirements. • Assist with procedure updates, process enhancements, testing efforts, and implementation of business changes. • Collaborate with internal business partners to research issues and drive timely resolution. • Participate in departmental projects and initiatives designed to improve efficiency, quality, and customer outcomes. • Meet productivity, quality, and timeliness expectations established by management. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind