Curriculum Manager

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About the role

Reporting to the Senior Manager, Enablement Curriculum and working across a cross-functional Enablement team, you'll build learning experiences that hold up in the field - objectives, practice, assessment, and the content that carries them. This is a builder's role. You'll decide how the learning actually works, and you'll own the quality of what ships. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. Who you are: • An owner: You take pride in your outputs and their outcomes. You take ownership from design through launch and everything that comes after it. • An innovator: You challenge the status quo, bring new ideas, and look for ways to improve what already exists. • An agile problem solver: You shift seamlessly between detail and big picture to meet the moment, adapting to change with a solutions-oriented mindset. • A lifelong learner: You challenge assumptions and use curiosity to drive continuous improvement. • A trusted advisor: You ask sharp questions, synthesize complex ideas, and build relationships to understand and explain ambiguous concepts. • A clear communicator: You bring structure, clarity and polish to your work - written, verbal or visual. What you’ll do: • Build the curriculum for Global Commercial Customer Success. Develop high-quality enablement content (instructor-led materials, facilitator guides, eLearning, job aids and assessments) for both individual contributors and their frontline leaders, built to instructional design and adult learning principles. • Build within the learner journey. Contribute to and build the components of role-specific journeys (onboarding, everboarding and on-demand) inside the curriculum arc for your area. • Know what good looks like. Translate performance expectations into observable behaviors and clear proficiency standards. • Turn business problems into learning design. Partner with Program Management and Strategy & Operations to identify the key behaviors and knowledge a program needs to shift, and design the learning that gets there. • Own the learning objectives for the programs you build, and design assessments that measure against them. • Build programs that drive durable behavior change. Design practice, reinforcement and refresher paths into programs. • Develop content with build partners and other Enablement teams, including subject matter experts who don't report to you, and manage your build schedule so programs meet quality standards and timelines. • Partner with facilitators, operations teams and test audiences to ensure successful rollouts of new and updated programs. • Help maintain the programs you build, keeping content accurate, current and consistent after launch. • Use AI well. Use AI for scripting, storyboards, assessment drafting and learner-feedback analysis, and coach peers on responsible AI-assisted content creation. Your experience: • 3–5 years in Enablement, Learning & Development, Sales/Customer Success, Revenue Operations, Instructional Design or similar (bonus points for a combination) • Proven track record designing and building enablement content with measurable learner impact • Working knowledge of adult learning principles and a learning design methodology (e.g. ADDIE or equivalent) • Ability to design clean, intuitive learning materials across modalities — instructor-led, eLearning, simulation, job aids — blending instructional and visual design • Ability to manage multi-week content projects independently and deliver quality on short timeframes • Experience partnering with subject matter experts and stakeholders in a go-to

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