Jobs / United States / Datadog INC
Technical Escalations Engineer 2 (Revenue and Cost Management) - US-East
Datadog INC · 🇺🇸 Boston, Massachusetts, USA; New York, New York, USA
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 64 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 14 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Datadog INC paid sponsored hires in similar roles4 certified filings for “Software Engineer II” (Software Developers) in MA: $215k–$229k, median $215k. Most were filed at wage level IV (75%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Datadog INC
The US Department of Labor certified 64 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 14 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Datadog INC →
About the role
As Datadog’s in-house product experts, the Technical Escalation Engineering (TEE) team plays a critical role in driving our global success. We enable our customers, from the world’s most innovative startups to the largest enterprises. Through deep technical expertise, relentless problem-solving, and exceptional customer engagement, we educate, guide, and troubleshoot, delivering high-impact solutions that shape the customer experience. Whether through hands-on technical call, in-depth fact findings meeting, or complex investigations, we set the gold standard for technical excellence and customer advocacy. As part of our TEE team, you’ll tackle the most challenging technical problems, collaborate directly with Engineering and Product to refine and evolve our platform, and mentor teams worldwide, elevating the technical bar at every level. As part of the Technical Escalation Engineering (TEE) team, you’ll operate at the heart of Datadog’s ecosystem, working at the intersection of Technical Solutions, Engineering, Product, and our Customers. Every challenge you take on will directly impact the performance, scalability, and success of both our clients and our platform. You’ll be in an environment that moves fast, challenges you daily, and rewards curiosity, ownership, and technical excellence. This is your chance to shape the future of observability and security, driving innovation, mentoring teams, and influencing product direction while witnessing your expertise make an immediate and lasting impact. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: • Become the expert on usage metering, revenue-impacting behavior, and Cloud Cost Management within Technical Solutions, helping customers optimize usage and control spend across all Datadog product lines. • Lead escalations involving unexpected usage, missing metering data, usage spikes, billing anomalies, unclear attribution, or limits enforcement (e.g., quotas, plans, exclusions, overages). • Partner closely with Product, Engineering, and Finance to escalate bugs, align on expected behavior, improve usage visibility, and drive transparency and fairness in billing and usage tracking. • Build internal guides, tooling, diagnostics, and playbooks — plus customer-facing content — that help teams confidently handle billing- and revenue-related questions and forecast, reduce, and monitor observability costs. • Enable the global Solutions team by running training sessions and building scalable resources that empower others to support usage, billing, and cost-related conversations effectively. • Act as a voice of the customer, surfacing feedback and patterns to help shape the roadmap for usage visibility, billing transparency, and cost management. Who You Are: • Curious and detail-oriented when it comes to how usage is measured, attributed, and billed across products — including usage limits, overages, metering discrepancies, plan entitlements, and customer contract constraints. • Passionate about helping customers optimize their cloud footprint, with a strong grasp of cloud cost drivers, usage attribution, and spend analysis. • Familiar with cloud billing models (AWS, Azure, GCP) — usage types, tags, accounts/projects — and how that data is exposed via APIs and billing exports. • Comfortable digging into data retention, high-cardinality signals, metric volume, log ingestion, and overage prevention, and able to translate telemetry volume into cost impact. • Familiar with APIs, product usage metrics, tagging strategies, and the nuances of account-level configurations