Business Development Manager

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About the role

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You'll Join The Homes team plays a key role in shaping the Airbnb stays experience. As a multidisciplinary team, we partner with Hosts to build high-quality, repeatable, commercially viable offerings that reflect our brand values. We're building something new: a dedicated Business Development function across EMEA, focused entirely on winning new professional supply for Airbnb. This isn't a role that inherits an existing book of business, it's a genuine new-business mandate, and you'll be one of the first people helping shape how we approach it. For this role, you'll be at the forefront of expanding Airbnb's professional supply base in one of Europe's most important travel markets, reporting into our Homes EMEA team under the Field Operations Manager. The Difference You'll Make You're not managing what already exists, you're building what's next. You'll hunt down new opportunities, win new business, and bring high-quality professional hosts and partners onto Airbnb for the first time. No inherited portfolio. No fixed playbook. Just a market to win, and the autonomy to figure out exactly how to win it. You'll own the full deal, sourcing, pipeline, negotiation, signature, onboarding, and shape how Airbnb approaches new supply acquisition from the ground up. What You'll Bring • Genuine new-business, hunter-style sales experience, not account management • A proven track record of personally sourcing, negotiating, and closing deals end-to-end • Comfort operating without an established playbook, and the drive to build your own approach • A self-directed, entrepreneurial mindset, you create opportunities rather than wait for them • Strong commercial instinct and the ability to think strategically about a market • Confidence taking full personal ownership of a deal, from first conversation to signed contract A Typical Day: • Prospect and onboard new, high quality professional hosts in your assigned territory, continuously building and managing a strong pipeline • Create and deploy scaled strategies to effectively acquire Professional Hosts in your region • Represent Airbnb in external meetings with Professional Hosts, showing up as a credible and knowledgeable market expert • Analyze data and utilize data-driven recommendations to identify and act on strategic opportunities in your region to drive sales growth • Develop deep knowledge of your assigned geographic markets across DACH • Build and manage partner relationships within your assigned territory • Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients • Educate clients on all significant product changes and cascade feedback on product and policy to relevant internal stakeholders • Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner • Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success Your Expertise: • 6+ years of experience in sales • 2+ years of hospitality/travel industry experience (nice to have) • Strong time management and prioritization skills • Strong B2B sales/new business development experience • Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments • Excellent communication skills and

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