Jobs / United States / Roblox Corporation
IT Support Technician
Roblox Corporation · 🇺🇸 San Mateo, CA, United States
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 197 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 48 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Roblox Corporation paid sponsored hires in similar roles1 certified filing for “Data Analyst, Support Programs/Operations” (Operations Research Analysts) in CA: $192k–$192k, median $192k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Roblox Corporation
The US Department of Labor certified 197 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 48 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Roblox Corporation →
About the role
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the Role As an IT Support Technician III within Corporate Engineering, you’ll play a key role in delivering reliable, high-quality technology experiences across Roblox. You’ll independently own complex technical issues and operational needs, while looking beyond the immediate problem to understand why issues occur, how they affect the broader environment, and how we can improve the experience going forward. In this role, responsiveness, preparation, discretion, and attention to detail are critical . Whether supporting our Builders, assisting senior leaders, or ensuring technology is ready for an important company event, you’ll anticipate needs, identify potential risks, and take ownership of delivering a seamless experience. You’ll also be expected to challenge existing approaches when there is a better way to work. By identifying recurring problems, exploring new solutions, and partnering across teams, you’ll help improve the reliability, scalability, and overall effectiveness of how Client Services supports Roblox. This role is an hourly position and requires onsite support 5 days a week in San Mateo, CA. You will: • Independently troubleshoot and own complex hardware, software, identity, connectivity, and endpoint issues through resolution, engaging additional technical partners when appropriate. • Provide responsive, discreet, and high-touch technical support for executives and senior leaders, anticipating needs and minimizing technology-related disruptions. • Support internal events, executive meetings, Town Halls, and other high-visibility experiences through preparation, testing, event-day support, and real-time troubleshooting. • Proactively identify technical risks before executive meetings and events, developing contingency plans and coordinating with the appropriate teams to ensure readiness. • Look beyond individual incidents to identify patterns, recurring problems, and opportunities to improve the overall support & user experience. • Explore and propose creative solutions to support challenges, using previous experience, technical research, experimentation, and feedback to determine the best approach while balancing usability, scalability, and security. • Improve existing workflows, documentation, tooling, and support processes to make solutions more efficient, reliable, and maintainable over time. • Consider the downstream impact of technical and operational decisions across Client Services, AV, Security, Facilities, Workplace, and other partner teams. • Own small to medium-sized technical or operational initiatives from planning through execution with limited oversight, breaking broader goals into clear actions and milestones. • Partner cross-functionally with AV, Facilities, Security, Workplace, Engineering, and other teams to deliver solutions that address both immediate needs and longer-term operational goals. • Develop and maintain documentation, event runbooks, troubleshooting guides, and operational procedures that enabl