Jobs / United States / Cigna Health And Life Insurance Company
Sr. Director Resource Planning and Operations Analytics
Cigna Health And Life Insurance Company · 🇺🇸 6 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 14 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Cigna Health And Life Insurance Company paid sponsored hires in similar roles1 certified filing for “Operations Director (Program Director)” (Information Technology Project Managers) in VA: $190k–$190k, median $190k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Cigna Health And Life Insurance Company
The US Department of Labor certified 14 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Cigna Health And Life Insurance Company →
About the role
Senior Director, Resource Planning & Operations Analytics Job Summary The Senior Director, Resource Planning & Operations Analytics provides enterprise leadership for the integrated resource management function, encompassing Workforce Management and Operations Analytics. This leader directs the long- and short-range forecasting, capacity planning, staffing, scheduling, intraday management, operational analytics, business intelligence, performance reporting, and resource optimization capabilities that enable the organization to meet service, quality, turnaround-time, productivity, client, and financial commitments. Working through Directors and other people leaders, the Senior Director aligns workforce strategy and analytical insight across business units, operating models, and work types, translating complex demand, workforce, and operational data into clear decisions and sustained business results. Organizational Scope & Leadership • Provides strategic direction and accountability for the Workforce Management and Operations Analytics teams, including the Directors who lead those functions. • Owns an enterprise resource management operating model that connects demand, capacity, workforce supply, skills, schedules, productivity, cost, quality, and customer or client commitments. • Exercises significant autonomy in decisions that shape functional strategy, policy, investment priorities, and operating effectiveness over a multi-year horizon. • Partners with executive leadership, Operations, Finance, Technology, Human Resources, Implementation, and Client Management to reconcile competing priorities and enable coordinated execution. Essential Duties and Responsibilities • Establish and execute a multi-year strategy and annual operating plan for resource planning and operations analytics, aligned to enterprise objectives, growth plans, and changing business needs. • Lead, coach, and develop the Directors and managers responsible for Workforce Management and Operations Analytics; build succession strength, functional depth, and a culture of accountability, curiosity, and continuous improvement. • Set the integrated forecasting strategy for short-term, medium-term, and long-range demand, workload, staffing, and capacity plans; ensure assumptions, methodologies, and outputs are transparent, actionable, and routinely recalibrated. • Direct workforce planning, hiring models, staffing strategies, skills planning, scheduling standards, and capacity management so resource supply is aligned with anticipated work demand and budget expectations. • Oversee intraday and near-term resource optimization across inbound, outbound, digital, case, fax, and other offline work, including the timely movement of resources as demand, backlog, system conditions, and performance risks change. • Ensure Workforce Management practices support contractual and operational requirements, including service level, average speed of answer, turnaround time, quality, utilization, productivity, and client performance commitments. • Guide the design and use of scheduling, workload routing, queue management, and contingency practices that optimize employee availability, cross-functional resource sharing, and business continuity. • Direct enterprise operational analytics, business intelligence, reporting, and performance measurement programs that give leaders an accurate, common view of operational health, risk, opportunity, and results. • Sponsor executive dashboards, scorecards, and performance narratives that translate complex data into concise, decision-ready recommendations and quantify the expected operational and financial impact. • Establish governance for data definitions, metric ownership, reporting standards, forecasting inputs, analytical methodolog