Jobs / United States / Airbnb

Senior Product Manager, Community Support Experience

Airbnb · 🇺🇸 Remote USA · Remote

Sponsorship verdict

Sponsorship possible

One solid signal, not two — worth applying, and worth asking about sponsorship early.

  • Employer is on a government sponsor recordThe US Department of Labor certified 167 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 71 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
  • The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
  • No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
  • What Airbnb paid sponsored hires in similar roles6 certified filings for “Engineering Manager” (Architectural and Engineering Managers) in CA: $214k–$250k, median $233k. Most were filed at wage level IV (50%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
  • Confirmed live todayWhen a source last listed this job as open.

US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).

A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.

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Sponsor Radar — Airbnb

167 H-1B filings certified since Oct 2025

The US Department of Labor certified 167 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 71 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).

Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Airbnb →

About the role

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is a vision and mission driven company. Our Product Managers (PMs) embody this culture and mindset. Platform Product Managers here imagine the ideal end state for our community (guests and hosts) first, work backwards from it, and deliver the vision in a scalable way. They champion a winning strategy and leverage metrics to ensure we are making progress against it. They partner with talented cross-functional team members (across product marketing, engineering, design, analytics, etc.) and lead teams to execute upon a shared vision. We are looking for leaders who want to join us in this journey to accomplish our mission of creating belonging everywhere. The Difference You Will Make: A support journey starts from the moment a guest or a host reaches out for help and ends when his/her challenge is resolved. PMs at Community Experience Platform lead cross team collaborations and deliver best-of-the-class support experience and platform capabilities. Keen eyes on great user experience, strong collaboration and influence skills are must-haves to thrive as a PM in Community Experience Platform. The Senior Platform Product Manager, Community Experience Platform will be responsible for major experience platforms that power Airbnb’s support experiences. The successful candidate will lead high profile projects and work collaboratively across multiple cross functional teams across the company A Typical Day: • Understand the competitive landscape. Challenge the status quo. Influence design and product marketing team and inspire people towards a unified outcome. • Define success with clearly measurable objectives and key results. • Define a winning product strategy and create a sound roadmap. • Align the vision, OKR, strategy and roadmap with senior leaders and stakeholders across the company. • Prioritize work based on inputs from many stakeholders, while being flexible to iterate/change. • Maintain product backlog and the product roadmap. • Partner with senior tech leads and execute the vision with cross function leaders from multiple teams. • Present product roadmap and status to the leadership on an ongoing basis. Your Expertise: • 5+ years of product management, or product design experience ( at least 5 out of the 8 years in a product management role). • Exceptional communication skills. Being able to adapt communication style for different types of audiences. • Ability to appreciate and articulate great user experience. • Ability to quickly absorb technical concepts and communicate them to a non-technical audience. • Outcome-oriented. Articulates the desired outcome and works collaboratively to create a path to achieve it. • Experience working with partners beyond just one’s immediate cross functional team in a product management or business role. • Radical thinking paired with strong execution. Can envision a world different from the status quo with the ability to articulate a clear path to get there. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on th

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Source: Greenhouse (employer board) First seen: 2026-09-10 Last confirmed: 2026-10-03 How our data works → Report this job

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