Channel Partners Program Manager

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About the role

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Job Description At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As Channel Partners Program Manager, you will operate and help build Axon's international Partner Program from the ground up, keep the systems and data behind those relationships clean and reliable, and enable distributors and in-market Axon teammates day-to-day. International distributors play a critical role in Axon's international markets and are viewed as valued partners, not simply distributors. Reporting to the Sr. Director of International Sales Ops, you'll act as a key program operations contact, supporting distributor relationships in coordination with local and regional Axon teams. This is an execution-focused role: hands-on program operations with real input into how the Partner Program is structured and scaled as it grows. What You'll Do Partner Program Development • Own the design and rollout of a formal partner strategy and program — defining structure (tiers, requirements, benefits, etc.) and documenting program guidelines. • Define and track program participation and performance metrics — reporting to stakeholders and communicating program updates, requirements, and milestones to distributors. • Drive design and execution toward the program’s primary objective — distributors who support customers effectively, operate independently, and contribute to scalable growth across markets. Partner Systems & Data • Own day-to-day administration of Axon’s distributor-facing platform(s) and pipeline systems, including user access, setup, and configuration. • Define and maintain data quality across distributor and pipeline records — working with distributors and internal teams to correct errors and prevent recurrence. • Enable and maintain distributor-facing documentation, FAQs, and other resources so distributors and in-market teammates can self-serve on routine program and system questions. Partner Support & Enablement • Supervise distributor onboarding and training lifecycle — from new-distributor onboarding and guidance on Axon's tools, processes, and resources through established-distributor enablement (e.g., updates, refresh, recertification). • Support as a key program operations contact for international distributors — supporting relationships alongside local and regional Axon teammates and partner managers. • Track Axon product updates across the portfolio and drive distributor readiness — ensuring impacted distributors are informed and equipped. • Enable distributor readiness by coordinating Axon product updates across the portfolio and — ensuring impacted distributors are informed and equipped. • Support internal teams to efficiently resolve distributor questions, support requests, and escalate as n

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