Jobs / United States / Checkr INC
Associate Manager, Operations
Checkr INC · 🇺🇸 Nashville, Tennessee, United States
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 7 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 9 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Checkr INC paid sponsored hires in similar roles2 certified filings for “Sr. Manager Marketing Operations” (Marketing Managers) in CA: $235k–$286k, median $261k. Most were filed at wage level III (50%) — 3 lottery entries, ≈46% projected selection odds for cap-subject employers. The pay stated here ($73,000 — $91,000 USD) is below what this employer usually pays sponsored hires for this role. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Checkr INC
The US Department of Labor certified 7 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 9 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Checkr INC →
About the role
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company . About the team/role Reporting to Checkr's Senior Manager of Operations, the Associate Manager will build and lead a brand new, Nashville-based support team dedicated to delivering an exceptional candidate experience. This is a hands-on leadership role: you'll onboard, coach, and grow a team of 5-6 new hires from day one, owning their performance, quality, and development as they ramp across email, chat, and voice. You'll partner closely with Checkr's Customer Experience leadership and vendor management teams to align standards across the org, playing a foundational role as Checkr scales its Nashville hub. What you’ll do • Build and lead a new Nashville-based team of 5-6 support specialists, owning hiring ramp, onboarding, and day-to-day performance from the ground up • Coach reps in real time through call and ticket reviews, live shadowing, and structured 1:1s, turning good performance into great candidate experiences • Own candidate experience quality and KPIs (SLA, quality scores, CSAT-style metrics), diagnosing gaps and building corrective action plans when performance slips • Partner with the Customer Experience team to align on shared standards, escalation paths, and workflows as both teams scale together • Partner with vendor management to define quality expectations for outsourced work and hold vendor performance to the same bar as your in-house team • Build repeatable onboarding, training, and coaching frameworks that let the Nashville hub scale cleanly as headcount grows beyond this first class What you bring • 4+ years leading customer support, contact center, or operations teams, with direct people management experience • A proven track record coaching frontline reps through structured 1:1 coaching or training programs, with real, measurable improvement to show for it • Comfort owning KPIs and translating data into concrete coaching and process changes, not just reporting on the numbers • Experience partnering cross-functionally with peer leaders and/or vendor/BPO partners to align quality standards across teams • A hands-on, on-the-floor coaching style, energized by being in the trenches with a growing team rather than managing from a distance • Nice to have: experience in background screening, fintech, healthcare, or another regulated, compliance-heavy service industry • An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes. Pay Transparency Disclosure We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website . On-target Earnings OR Base Salary range (Nashville, TN) $73,000 — $91,000 USD What We Offer • A fast-paced and collaborative environment • Learning and development allowance • Competitive cash and equity compensation, and opportunity for advancement • 100% medical, dental, and vision cove