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Analista de Customer Success Pleno - Vaga Exclusiva para Pessoas com Deficiência (PcD)

Experian Information Solutions INC · 🌍 São Paulo, BR

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Sponsor Radar — Experian Information Solutions INC

Sponsorship not verified for this country

No government sponsor record covers this employer in this country.

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About the role

Buscamos um(a) profissional de Customer Success para garantir a adoção, o engajamento e a geração de valor para os clientes por meio de uma atuação consultiva e estratégica. O objetivo é fortalecer o relacionamento com a carteira, impulsionar resultados e identificar oportunidades de expansão de negócios. • Conduzir treinamentos de onboarding sobre os produtos e soluções contratadas • Adaptar treinamentos e abordagens de acordo com o perfil, necessidades e maturidade de cada cliente; • Entender o negócio do cliente e suas principais dores  • Identificar e desenvolver oportunidades de expansão (upsell e cross-sell)  • Sugerir melhorias no uso dos produtos  • Realizar contatos periódicos (follow-ups estratégicos)        • Experiência prévia em Customer Success, Account Management ou áreas comerciais • Excelente comunicação e habilidade para conduzir conversas estratégicas com clientes • Perfil consultivo e orientado a resultado • Organização e disciplina Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

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Source: smartrecruiters First seen: 2026-10-01 Last confirmed: 2026-10-03 How our data works → Report this job

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