Business Operations & Strategy

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About the role

WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE This is an opportunity to serve as a key partner and advisor on Notion’s Business Operations team, working primarily with our Engineering, Product, & Design teams. Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis. In this role, you’ll work hand-in-hand with leadership to identify, structure, and act on the most challenging strategic and operational questions impacting our business. This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE - Build trusted relationships with cross-functional leaders to define and implement strategy across all Notion products, driving increased value to our users and our business - Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building detailed business cases and quantitative models that will inform and influence our approach - Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work - Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations - Deeply understand Notion customers and the broader market landscape to uncover insights that inform your recommendations - Create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them SKILLS YOU'LL BRING - 5+ years of strategy experience, including 2+ years of experience in management consulting or a related field - Excellent quantitative and financial modeling skills, with the attention to detail and quality bar required for decisions that affect products and the business - Outstanding executive-level written and verbal communication skills; can operate independently with senior stakeholders and manage relationships, deliverables, and timelines with minimal supervision - Genuine enthusiasm for and proficiency with AI tools; we use AI across the board to move faster and work smarter, and you do too - Hands-on fluency with modern AI tools such as Notion AI, Claude, ChatGPT, or similar; you actively experiment with new models and workflows and use judgment to apply them responsibly - Data self-sufficiency, including working knowledge of SQL and the ability to access, assess, and synthesize relevant data without relying on outside support - Comfort working in a high-growth, constantly changing environment with passion and enthusiasm

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