Jobs / United States / nozominetworks
Technical Support Engineer
nozominetworks · 🇺🇸 Location unlisted
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal — ask the recruiter.
- No government sponsor record hereThis employer posted directly and does not match a government sponsor register.
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
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Why not apply?
No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.
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Sponsor Radar — nozominetworks
This employer posted directly and does not match a government sponsor register.
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for nozominetworks →
About the role
Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity. We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure. As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring about improvements in processes with autonomy. You could be the next "Nozomier"! If this sounds like you, read on. In this role you will: • Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust • Provide post-sales break-fix, consulting, and collaboration with all stakeholders to resolve technical issues. • Perform exceptional customer service relating to infrastructure design, deployment, testing and verification, as well as optimisation as needed. • Drive interactions with customers for resolution of issues while interacting internally with Product and Engineering Teams as needed. • Develop and maintain core competency on Nozomi Networks entire product line and technologies. • Create knowledge base content where none exists while updating existing to correctly position solutions. • Understanding of critical account infrastructure and technical environments. • Provide white-glove treatment for critical accounts. • Replicate and reproduce customer issues in the lab prior to escalating issue internally. To be successful in this opportunity, you will have: • Proven experience working in customer-facing roles as Technical Support Engineer or Systems Engineer. • Experience in network security in a support, design, consultancy or operations role. • Strong knowledge of Unix Systems, virtualisation technologies, scripting, and API integrations. • Knowledge of common networking, security protocols and applications. • Detailed technical experience in installations, configuration and operation of security appliances in large complex environments. • Strong knowledge of information security principles. • Excellent troubleshooting skills. • Strong communication (written/verbal) and presentation skills. • Solid working proficiency in both written and spoken English. • Ability to operate in settings with strong confidentiality and data privacy protocols. • Comfortable using FreeBSD. • Knowledge of PostgreSQL. • Bachelor’s Degree (or equivalent) in Computer Engineering (CE), or Computer Science (CS) or equivalent education/training/experience. • Experience in the field of ICS (Industrial Control Systems) security projects. Who we are and what we stand for: Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity. Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us al