Jobs / United States / Servicenow INC
Senior Staff Agentic Search Infrastructure Engineer - Moveworks
Servicenow INC · 🇺🇸 Mountain View, CALIFORNIA, US
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Servicenow INC paid sponsored hires in similar roles162 certified filings for “Senior Software Engineer” (Software Developers) in CA: $144k–$204k, median $175k. Most were filed at wage level IV (45%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
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Sponsor Radar — Servicenow INC
The US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Servicenow INC →
About the role
Senior Staff Software Engineer, Agentic Search Infrastructure About the Role Join us as we build the next generation of enterprise search infrastructure powering AI agents. Our mission is to evolve from traditional product-specific search systems into a composable, agent-native platform that enables agents and applications to discover, retrieve, reason over, and recommend information across heterogeneous enterprise data sources. As a Senior Staff Engineer, you will be the technical owner for foundational search infrastructure that serves as the backbone of our agentic platform. You will drive the architecture, scalability, and evolution of core indexing and retrieval systems while partnering closely with Search Ranking, ML, Platform, and AI teams to deliver production-grade search capabilities that power agent experiences across the company. What You'll Do Own Core Search Infrastructure • Lead the design, development, and operation of critical search infrastructure components, including indexing systems, ingestion pipelines, metadata enrichment frameworks, and retrieval foundations that support a growing ecosystem of AI agents. • Drive technical strategy and architectural decisions across multiple search infrastructure domains, ensuring the platform scales to support future agent use cases and expanding enterprise datasets. • Serve as the technical authority for the end-to-end search lifecycle, from content ingestion through retrieval and ranking. Build Next-Generation Indexing Systems • Design and operate large-scale hybrid indexing architectures that combine sparse retrieval, dense vector search, semantic retrieval, and emerging indexing approaches. • Establish clean abstractions and interfaces that allow downstream ranking systems and AI agents to leverage search capabilities consistently across multiple retrieval paradigms. • Drive innovations that improve search quality, latency, scalability, and cost efficiency across billions of indexed entities. Lead Enterprise Data Intelligence • Architect high-throughput ingestion and enrichment pipelines that transform enterprise content into rich, permission-aware representations optimized for agent consumption. • Define strategies for content parsing, chunking, embedding generation, entity extraction, metadata enrichment, and access control enforcement. • Ensure consistency between index-time representations and query-time retrieval mechanisms to provide reliable foundations for agent reasoning. Advance Multi-Modal Search • Lead the evolution of indexing and retrieval systems across diverse enterprise content types, including text, structured data, images, diagrams, audio, and video. • Develop unified frameworks that enable agents to discover and reason across modalities through a consistent retrieval experience. • Partner with ML and AI teams to bring emerging multi-modal capabilities into production. Drive Knowledge and Entity Infrastructure • Contribute to the design and evolution of enterprise knowledge graph capabilities that connect people, content, tickets, documents, conversations, and business entities. • Lead initiatives that improve entity resolution, relationship modeling, and contextual understanding throughout the search platform. • Enable richer retrieval and agent reasoning through high-quality enterprise knowledge representations. Scale Reliability and Performance • Own key platform metrics including search latency, indexing throughput, retrieval quality, infrastructure efficiency, and cluster health. • Drive operational excellence through observability, capacity planning, resiliency engineering, and lifecycle management. • Lead efforts to optimize infrastructure costs while maintaining high-performance retrieval experiences at scale. Technical