Jobs / United States / Servicenow INC
Director, GSOC Operations, Travel Risk & Access Management
Servicenow INC · 🇺🇸 Santa Clara, California, US
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Servicenow INC paid sponsored hires in similar roles4 certified filings for “Director, Business Strategy Management” (General and Operations Managers) in CA: $227k–$251k, median $239k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Servicenow INC
The US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Servicenow INC →
About the role
Organization and Team The Global Safety & Security (GSS) organization protects ServiceNow's people, assets, and brand globally. The Global Security Operations Center (GSOC) is the mission-critical hub delivering 24/7 monitoring, detection, and coordinated response to physical security events across the company. As a core pillar of GSS Global Operations, we are seeking a Director, GSOC Operations, Travel Risk & Access Management to lead and mature our global watch-floor operations and expand our capability into integrated travel risk monitoring and access identity management. The Role Reporting to the Senior Director, Global Security Operations, you will lead day-to-day GSOC operations across U.S. and international locations, with expanded ownership of Travel Risk Management and Badging/Access Identity Management. You will own the 24/7 operating model — staffing, schedules, standards, and multi-domain response capability — and ensure consistent, high-quality monitoring, real-time threat response, and coordinated emergency notification. You will operate in close partnership with Global Investigations, Protection Services, Travel, Business Continuity Management, Facilities, and field operations to transform information into timely, coordinated, enterprise-wide action. What You Get to Do in This Role · 24/7 GSOC Operations Leadership · Lead round-the-clock watch-floor operations across U.S. and international locations, owning the operating model, shift schedules, staffing model, and shift leadership development. · Establish and maintain watch-floor standards, KPIs, and escalation procedures to ensure consistent, high-quality monitoring and incident response across all sites. · Manage staffing across GSOC functions to optimize coverage, surge capacity, and the case for dedicated regional capability (e.g., APAC GSOC expansion). · Physical Security Monitoring & Response · Own real-time monitoring, detection, and proactive response to physical security events, ensuring 24/7 employee support for incident reporting and security concerns. · Lead alarm response and investigation coordination across facilities to ensure timely threat mitigation and root-cause resolution. · Coordinate emergency response and critical incident notification protocols to protect employee safety and enable business continuity. · Travel Risk Management & Monitoring · Direct employee travel safety operations, including pre-travel risk assessment, location-based monitoring, and real-time security advisories in partnership with the Travel and Health & Safety teams. · Establish and maintain travel risk intelligence feeds, escalation protocols, and traveler support procedures for high-risk regions and dynamic security situations. · Manage travel incident response workflows, including traveler extraction support, embassy coordination, and family/leadership notification during critical events. · Badging & Access Identity Management · Oversee badging and physical access control operations, ensuring credential lifecycle management, real-time access monitoring, and compliance with security policies across all facilities. · Establish badging standards, audit procedures, and emergency access controls (lockdowns, badge suspension, site-wide access revocation) to mitigate facility security risks. · Lead access management coordination during security incidents, ensuring rapid response to unauthorized access, badge compromise, or suspicious access patterns. · Threat Intelligence & Analysis · Continuously monitor global events and security feeds to assess operational risk and personnel safety implications, in close coordination with Global Investigations' intelligence capability. · Synthesize real-time intelligence from physical monitoring, access patterns, travel data, and exter