Jobs / United States / Servicenow INC
Senior Staff Product Manager, Conversational AI
Servicenow INC · 🇺🇸 Santa Clara, California, US
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Servicenow INC paid sponsored hires in similar roles33 certified filings for “Senior Inbound Product Manager” (Sales Engineers) in CA: $156k–$199k, median $169k. Most were filed at wage level III (52%) — 3 lottery entries, ≈46% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Servicenow INC
The US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Servicenow INC →
About the role
We are seeking an exceptional Senior Staff Product Manager to own and drive the strategic vision and execution of AI-native conversational experiences across the ServiceNow platform. In this role, you will take full ownership of product direction, navigate complex cross-functional challenges, and establish yourself as the trusted expert—internally and externally—for conversational AI strategy. This is an ownership role for a self-directed leader who thrives in ambiguity, drives alignment across silos, and earns credibility as a thought leader. What You Get to Do in This Role • Own the end-to-end product vision, strategy, and roadmap for AI-native conversational experiences—from conception through market success • Take initiative to identify strategic opportunities, define product direction, and make bold decisions with conviction • Drive execution across complex multi-team challenges (AI/ML, Engineering, Design, Data, GTM, Customer Success, Security) • Navigate ambiguous, high-impact product decisions requiring cross-functional alignment and creative trade-offs • Establish yourself as the recognized expert on conversational AI strategy—internally with leadership and partners, externally with customers. • Represent product strategy to executive leadership, and key accounts with clarity and confidence • Maintain deep knowledge of the AI market—emerging models, techniques, competitive moves, and industry trends • Identify strategic inflection points and market opportunities before they become obvious • Understand enterprise customer workflows deeply; connect their pain points to conversational AI solutions • Turn customer feedback into strategic insights and roadmap priorities • Define multi-year strategy aligned with platform vision while remaining agile to market signals • Communicate complex problems into clear requirements; inspire teams around shared vision • Influence without direct authority; build alignment through leadership credibility and demonstrated progress • Partner with Design, Research and Engineering teams to deliver effective end-to-end conversational customer experiences • Define success metrics, telemetry requirements, and drive continuous optimization • Connect AI innovation to workflow automation, governance, and enterprise operations • Synthesize insights across AI research, market trends, and customer needs • Anticipate where the market is heading; position ServiceNow to lead To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. • 12+ years of software product management experience • Proven ability to own and drive product visions from conception to market success • Demonstrated expertise building and scaling conversational AI, agentic, or LLM-powered products at enterprise scale • Strong track record navigating complex cross-functional challenges and aligning multiple teams • Established as a recognized expert/thought leader in conversational AI or adjacent AI domains • Deep technical acumen; comfort engaging deeply with AI/ML engineers on architecture and feasibility • Strategic thinking ability; skill at connecting dots across domains and anticipating market evolution • Experience selling to and supporting enterprise customers through buying, deployment, and adoption • Exceptional communication and influence skills; ability to inspire teams and convince stakeholders without direct authority • Self-directed and entrepreneurial; comfortable taking initiative in ambiguous situations • Deep knowledge of curr