Principal Technical Marketing Engineer

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About the role

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are seeking a hands-on, self-starting Principal Technical Marketing Engineer with deep networking and monitoring expertise to drive technical enablement, customer validation, and field readiness for our next-generation Zero Trust Branch and Zscaler Digital Experience solutions. In this remote role, you will report to the Director of Product Management within the Zscaler Digital Experience department, serving as a critical bridge between our field teams and core engineering. Your mission is to accelerate adoption, reduce sales friction, and standardize post-sales time-to-value through hands-on technical validation and world-class enablement collateral. What You'll Do • Own hands-on technical POVs, architectural demos, and pilot evaluations for enterprise prospects and customers to validate capabilities and accelerate deal closure • Design, deploy, and maintain resilient physical and virtual networking lab topologies • Serve as the primary technical troubleshooting bridge and escalation path between field teams and core engineering • Author production-ready technical collateral, including step-by-step deployment runbooks, reference architectures, and competitive test plans • Deliver high-impact field enablement sessions, hands-on training workshops, and webinars for SEs, professional services, and partner architects Who You Are (Success Profile) • You thrive in ambiguity, comfortably building the path as you walk it and seeing uncertainty as the raw material to create something meaningful. • You act like an owner, fueled by a passion for the mission, a strong bias for action, and the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a high-trust collaborator who values transparency, actively giving and receiving continuous, respectful feedback to strengthen the team. • You are a learner with a true growth mindset, actively seeking feedback to continuously develop yourself and build stronger partnerships. • You are deeply customer-obsessed, anchoring your decisions in solving real-world challenges for both internal and external stakeholders. What We're Looking For (Minimum Qualifications) • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • Proven track record of leading hands-on customer Proof of Value (POV) pilots and executive architectural evaluations • 10+ years of hands-on experience in technical marketing, product management, or solutions architecture • Deep proficiency in building and maintaining multi-vendor physical and virtual network lab topologies • Advanced packet analysis and troubleshootin

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